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National Restaurant Association - Restaurant Innovation Summit

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Restaurant Innovation Summit

October 27-28, 2015 | Westin Gaslamp

Thanks so much for joining us during our 3rd Restaurant Innovation Summit! Featuring an agenda of compelling solo presentations from innovative leaders in the industry, the Restaurant Innovation Summit brought together curious restaurant professionals and decision-makers from finance, marketing, IT, operations and related disciplines.

This keynote industry event was held in conjunction with the National Restaurant Association's bi-annual meeting of the Marketing Executives Group (MEG) and Information Technology Executive Study Group.

Be sure to check out the recap video, photos, and social media coverage from the event!




2015 Restaurant Innovation Summit





Tuesday, October 27

11:00 a.m. - 5 p.m. Registration
  Location: California Foyer
11:15 a.m. - Noon Networking Lunch
  Location: California Foyer
Noon Welcome
12:15 p.m. - 1:30 p.m. Tech Trends for Restaurants
  Speaker: Amy Webb, Founder and CEO - Webbmedia Group
  Come hear Amy Webb's presentation on the near-future of what tech trends will have the biggest impact on restaurants this year. Webb will deftly explain what the trends are, why they matter to you and your business and, most importantly, how you can prepare for the disruption ahead.
   Presented by American Express
1:30 p.m. - 2:15 p.m. Screens, Sensors, Displays: A Personalized Experience
  In the age of extreme personalization, retailers and restaurateurs are able to tailor the individual experience to a guest’s preferences. How do they do this? By taking advantage of the smartphone in everyone’s pocket and reach a captive, local audience with deals, incentives, and other strategies that drive business. Hear lessons of success around beacons, predictive marketing, mobile applications, and more.
Chris Demery, Group VP Customer Experience Technology - Bloomin' Brands
Dawn Aubrey, PhD, Associate Director of University Housing for Dining Services - University of Illinois
   Presented by Constant Contact
2:15 p.m. - 2:45 p.m. Roundtable Discussions

Join colleagues and new friends at your table for a lively roundtable discussion while sharing key take- aways from the opening sessions.

2:45 p.m. - 3:15 p.m. Networking Break
3:15 p.m. - 4:00 p.m. Tableside Tech
  A few years ago, “tablets at the table” at neighborhood restaurants was a big-deal headline. Now, revisit this technology that helped make ordering faster, easier, and more convenient for guests. What have these restaurants learned from the process? What would they do differently? And what’s next?
  Moderator: Lisa Landsman, Head of Industry, Restaurants - Google
Chris DeFrain, Chief Financial Officer - Red Robin Gourmet Burgers and Brews, Lehigh Valley Restaurant Group
Raymond Howard, Co-Founder, Ziosk
  Presented by Ziosk
4:00 p.m. - 4:30 p.m. Raising the Bar - How Anheuser-Busch is Innovating to a Better Guest Experience
  Anheuser-Busch is rapidly innovating both from a hardware and promotional perspective to help drive higher guest satisfaction, while making restaurant operations, and promotions more effective. Josh Halpern, Anheuser-Busch's Vice President of On-Premise will take you through the way they see the channel's evolution, and how to help drive higher total check sales.
Speaker: Josh Halpern, VP, National Retail Sales, On-Premise and Military, US - Anheuser-Busch
4:30 p.m. - 5:15 p.m. IBM Chef Watson
  IBM's famous cognitive computer gives us a demonstration on how creative computing power can be applied to cuisine.
Speaker: Florian Pinel, Senior Technical Staff Member Chef Watson, Watson Life — IBM
6 p.m. - 9 p.m. Evening Reception
  The Westgate Hotel Rooftop
1055 2nd Ave
San Diego, CA
Foodable will be kicking off its premier Foodable Five Star Awards at the evening reception! Who are the champions of the foodservice industry that elevate food, service, brand, digital, and leadership to the highest level, analyzed by social media consumers and peers? Winners of each category will be announced at the event! 

Celebrate the winners of the night with music by Nashville-based indie band The Lonely Biscuits.

 Presented by American Express

Wednesday, October 28

7 a.m. - 11 a.m. Registration
  Location: California Foyer
7 a.m. - 8 a.m. Networking Breakfast
  Location: California Foyer
8 a.m. - 8:15 a.m. Welcome
8:15 a.m. - 9 a.m. The New Delivery On-Demand
  There’s no better example of the new on-demand economy than the proliferation of delivery apps that allow consumers to order great restaurant food delivered straight to their door. What’s going on behind the scenes?  During this panel, representatives from some of the top online delivery services will talk through the current state of the industry.
  Moderator: Brita Rosenheim, Rosenheim Advisors
Mike Davis, VP of Sales and Business Development - Delivery.com
Prahar Shah, Head of Business Development - DoorDash
Stan Chia, SVP of Operations - GrubHub
Holger Luedorf, SVP of Business Development - Postmates

Puneet Tandon, VP of Operations - Zomato
9 a.m. - 9:30 a.m. Truth in Data
  The guest insights you learn from analytics can be somewhat surprising – your primary guest segment may not actually be your most loyal customer, for example. As a consequence, analytics can be game changing for restaurant marketers.
  Speaker: Helen Baptist, VP of CRM - Fishbowl
  Presented by Fishbowl
9:30 a.m. - 9:45 a.m. Cybersecurity Update
  Restaurants could be prime targets for hacking due to high volumes of credit card transactions but also because of a lack of technical resources in this area. We will briefly review cyber threats the restaurant industry faces and provide information on what the Association is doing to help provide tools for restaurant operators to protect their businesses.
  Speaker: Susan Carroll, Director of IS - White Castle
9:45 a.m. - 10:15 a.m. Networking Break
10:15 a.m. - 10:45 a.m. The New(est) Way to Pay
  What’s more convenient than pulling out a credit card to pay? Not having to pull out your wallet in the first place. The next wave of payment technology is mobile, frictionless, and catching on fast. Learn what to expect from this new technology as more diners get comfortable with paying for dinner (and lunch… and breakfast… and coffee) differently. 
  Speaker: Kate Linington, Operations Manager - Sotto
yan Cole, Owner - Stone's Throw and Trestle & Hi Neighbor Hospitality Group
10:45 a.m. - 11:45 a.m. The Future of Food
  Speaker: Edie Weiner, President and CEO - The Future Hunters
  Edie's keynote address will focus on the far-future of food and agriculture. The future sources of food and changes to the supply chain will be a startling and exciting topic of conversation.

Note: Agenda and speakers subject to change without notice.







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