• NRA
    NRA We Serve America's Restaurants Representing nearly 500,000 restaurant businesses, we advocate for restaurant and foodservice industry interests and provide tools and systems that help members of all sizes achieve success.
  • NRAEF
    NRAEF Building & Retaining Talent The NRAEF is focused on developing a stronger workforce and building the next generation of industry leaders through education, scholarships and community engagement.
  • NRA Show
    NRA Show May 16-19, 2015 As the international foodservice marketplace, the NRA Show provides unparalleled opportunities for buyers and sellers to come together, conduct business and learn from each other.
  • ServSafe
    ServSafe Minimize Risk. Maximize Protection. For over 40 years, ServSafe® training programs have delivered the knowledge, leadership and protection that have earned the trust and confidence of business leaders everywhere.

National Restaurant Association - Restaurant Innovation Summit

Skip to navigation Skip to content

Events & Groups

Share:
Email Print

Restaurant Innovation Summit

Where: 

San Diego

Westin Gaslamp
 
      
When:

  Oct. 27-28 

Hospitality is the mother of reinvention

Join us October 27 and 28 at the Westin Gaslamp in beautiful San Diego.

Featuring an agenda of compelling solo presentations from innovative leaders in the industry, the Restaurant Innovation Summit will bring together curious restaurant professionals and decision-makers from finance, marketing, IT, operations and related disciplines.

This keynote industry event will be held in conjunction with the National Restaurant Association's bi-annual meeting of the Marketing Executives Group (MEG) and Information Technology Executive Study Group.

Pricing

NRA member: $395
Non-member: $895

Not a member of the National Restaurant Association? Click here to learn how membership can help you cost-effectively reach prospects nationwide, build your image and customer relationships, and instantly access restaurant industry intelligence.

Back to top

Agenda

Tuesday, October 27

Noon Welcome
   
12:15 p.m. - 1:15 p.m. Tech Trends for Restaurants
  Speaker: Amy Webb
  Presented by American Express
   
1:15 p.m. - 1:45 p.m. Screens, Sensors, Displays: A Personalized Retail Experience
  In the age of extreme personalization, retailers are able to tailor the individual shopping experience to a guest’s preferences. How do they do this? Hear lessons of retail success around beacons, predictive marketing, mobile applications, and more. 
   
1:45 p.m. - 2:30 p.m. Food on the Fly: The New Airport Restaurant
  Just because airport restaurants have captive audiences doesn’t mean they have to be boring. With a large number of potential guests and the need to deliver good food fast, airport restaurants are a perfect place to implement creative technological solutions. Hear how one company is completely transforming the airport dining experience, and what to expect in the future. 
  Speaker: Albert Lee, CTO - OTG Management
   
2:30 p.m. - 3 p.m. Networking Break
   
3 p.m. - 3:45 p.m. Tableside Tech
  A few years ago, “tablets at the table” at neighborhood restaurants was a big-deal headline. Now, revisit this technology that helped make ordering faster, easier, and more convenient for guests. What have these restaurants learned from the process? What would they do differently? And what’s next?
   
3:45 p.m. - 4:30 p.m. Workforce Engagement
  Restaurant tech isn’t only for consumers! Engage your employees with tools meant to manage schedules, streamline operations, and more. 
   
4:30 p.m. - 5 p.m. Sponsor Lightning Talks
   
5 p.m. - 5:30 p.m. Brewing Innovation
  A product showcase of Anheuser-Busch's new beer-serving technology. 
   
6 p.m. - 9 p.m. Evening Event

Wednesday, October 28

8 a.m. - 8:45 a.m. Networking Breakfast
   
8:45 a.m. - 9 a.m. Welcome
   
9 a.m. - 9:45 a.m. The New Delivery On-Demand
  There’s no better example of the new on-demand economy than the proliferation of delivery apps that allow consumers to order great restaurant food delivered straight to their door. What’s going on behind the scenes?  During this panel, representatives from some of the top online delivery services will talk through the current state of the industry.
  Moderator: Kelly Seeman, ODEvisor
  Panelists:
Mike Davis, VP of Sales and Business Development - Delivery.com
Prahar Shah, Head of Business Development - DoorDash
Stan Chia, SVP of Operations - GrubHub
Holger Luedorf, SVP of Business Development - Postmates
TBD - Caviar
   
9:45 a.m. - 10:15 a.m. Truth in Data
  The guest insights you learn from analytics can be somewhat surprising – your primary guest segment may not actually be your most loyal customer, for example. As a consequence, analytics can be game changing for restaurant marketers.
  Speaker: Helen Baptist, VP of CRM - Fishbowl
   
10:15 a.m. - 10:45 a.m. Market (Hyper)Local
  Geofencing: marketing to potential customers within a defined geographic area. Thanks, mobile technology! Take advantage of the smartphone in everyone’s pocket and reach a captive, local audience with deals, incentives, and other strategies that drive business. In this session, you’ll hear tales from successful campaigns aimed at reaching and rewarding local customers.
   
10:30 a.m. - 11 a.m. The New(est) Way to Pay
  What’s more convenient than pulling out a credit card to pay? Not having to pull out your wallet in the first place. The next wave of payment technology is mobile, frictionless, and catching on fast. Learn what to expect from this new technology as more diners get comfortable with paying for dinner (and lunch… and breakfast… and coffee) differently. 
  Speaker: Kate Linington, Operations Manager - Sotto
   
11 a.m. - 11:45 a.m. The Future of Food
  Speaker: Edie Weiner, President and CEO - The Future Hunters

Note: Agenda and speakers subject to change without notice.

Back to top

Speakers

Click here to read our speaker bios

Hotel

Westin San Diego Gaslamp Quarter
910 Broadway Circle
San Diego, CA 92101
(619) 239-2200
Room Rate: $245/night plus tax. Room block ends October 4.

Back to top

2014 Recap

In October 2014, we brought together restaurant professionals for an inspiring and collaborative exchange of ideas that helped to shape the way restaurants use emerging technology. We focused on data alchemy - the amazing innovations that can be created with data stewardship and insights.

Back to top

 

▲ Back to Top

Register Now

MEG Fall 2015

We're glad you're here!®

® 2012-2015 National Restaurant Association. All rights reserved.

2055 L St. NW, Suite 700, Washington, DC 20036
(202) 331-5900 | (800) 424-5156