• Home
    Home We Serve America's Restaurants Representing nearly 500,000 restaurant businesses, we advocate for restaurant and foodservice industry interests and provide tools and systems that help members of all sizes achieve success.
  • Foundation
    Foundation Building & Retaining Talent The NRAEF is focused on developing a stronger workforce and building the next generation of industry leaders through education, scholarships and community engagement.
  • Show 2018
    Show 2018 May 19-22, 2018 As the international foodservice marketplace, the National Restaurant Association Show provides unparalleled opportunities for buyers and sellers to come together, conduct business and learn from each other.
  • ServSafe
    ServSafe Minimize Risk. Maximize Protection. For over 40 years, ServSafe® training programs have delivered the knowledge, leadership and protection that have earned the trust and confidence of business leaders everywhere.

National Restaurant Association - Information Technology

Skip to navigation Skip to content

Events & Groups

Email Print

Information Technology


Listserv  |  Agenda  |  Pricing   Travel  |  Video Recap


Our biannnual meetings bring you face-to-face with experienced colleagues and cutting edge ideas. Every contact and topic is focused on the responsibilities you handle.

Meetings have addressed issues such as mobile payments, loyalty programs, PCI compliance, social media and tablet management.


Our group’s members-only Listserv is an effective way to ask your colleagues questions, share news, and contribute to discussions on issues important to professionals in your field. To be eligible, you must work full-time in the field of information technology for a company that is a restaurant member of the National Restaurant Association. Click here to subscribe. To send questions to the listserv, email technology@lists.restaurant.org.

2018 Agenda

Monday, April 23

7:30 p.m. - 8:30 p.m. Welcome Reception
  Location: Doubletree Hotel, Shadows Conference Room

Tuesday, April 24

8:30 a.m. - 9 a.m. Breakfast
9 a.m. - 9:15 a.m. Welcome 
9:15 a.m. - 10:45 a.m. Introductions and Company Profiles
10:45 a.m. - 11 a.m. Break
11 a.m. - 12 p.m. Online Catering and Ordering 
12 p.m. - 1 p.m. Lunch
1 p.m. - 2 p.m. Gathering Storms in Cyberspace: Litigation Trends You Need To Know
2 p.m. - 3 p.m. Cybersecurity Threat Landscape: Safeguarding PII and GDPR Compliance
3 p.m. - 3:15 p.m. Break
3:15 p.m. - 4:15 p.m. Managing the Disruption of Third Party Delivery
4:15 p.m. - 5 p.m. Enterprise BI with MicroStrategy
6 p.m. - 8 p.m. Group Dinner
  Location: Palace Cafe, 605 Canal St. 


Wednesday, April 25

8:30 a.m. - 9 a.m. Breakfast
9 a.m. - 10 a.m. Chatbot Social: Customer Care and Engagement
10 a.m. - 11 a.m. Group Business and Fall Planning
11 a.m. - 11:15 a.m. Break
11:15 a.m. - 12 p.m. Legislative Update
12 p.m. - 1 p.m. Lunch
1 p.m. - 2 p.m. Book Discussion: It's Your Ship: Management Techniques from the Best Damn Ship in the Navy
2 p.m. - 3 p.m. Roundtable Discussion
3 p.m. Adjourn



National Restaurant Association

National Restaurant Association


Attendee Guest Policy: Pricing of $100 is applicable for one guest of a registered attendee.

*National Restaurant Association members are entitled to discount registration. Eligible members must complete registration with the email address listed in their member record. To verify your membership, contact membership@restaurant.org

Operator Cancellation PolicyCancellations received by 11:59 PM EST on Tuesday, March 27, 2018 will be fully refunded. Any cancellations between March 28 and April 5, 2018 will be assessed a 50% administration fee. Cancellations after April 5, 2018 will not receive a refund. For more information, contact nrameetings@restaurant.org.

Hotel Accomodations


300 Canal Street
New Orleans, LA 70130

Airline Discount

United and Delta offer discounts up to 10% off published fares based on booking class for Information Technology meeting attendees.

To save, book online at 
United.com/meetingtravel. Enter ZZ3J730597 in the Offer Code box. Make sure MSY is entered as the airport. Discounts are available for travel booked between April 21-28, 2018.

To save, book online here. The Group code is NMRLY. Make sure MSY is entered as your destination airport. Discounts are available for travel booked between April 21-28, 2018. You may also call Delta Meeting reservations at (800) 328-1111, Monday-Friday from 7 a.m. - 7 p.m. CT.

Restaurant Leaders Talk Technology

Back to top



▲ Back to Top

We're glad you're here!®

® 2012-2017 National Restaurant Association. All rights reserved.

2055 L St. NW, Suite 700, Washington, DC 20036
(202) 331-5900 | (800) 424-5156