NRA We Serve America's Restaurants Representing nearly 500,000 restaurant businesses, we advocate for restaurant and foodservice industry interests and provide tools and systems that help members of all sizes achieve success.
    NRAEF Building & Retaining Talent The NRAEF is focused on developing a stronger workforce and building the next generation of industry leaders through education, scholarships and community engagement.
  • NRA Show
    NRA Show May 21-24, 2016 As the international foodservice marketplace, the NRA Show provides unparalleled opportunities for buyers and sellers to come together, conduct business and learn from each other.
  • ServSafe
    ServSafe Minimize Risk. Maximize Protection. For over 40 years, ServSafe® training programs have delivered the knowledge, leadership and protection that have earned the trust and confidence of business leaders everywhere.

National Restaurant Association - Quality Assurance

Skip to navigation Skip to content

Events & Groups

Email Print

Quality Assurance


Our annual meeting brings you face-to-face with experienced colleagues and cutting edge ideas. Every contact and topic is focused on the responsibilities you handle.

Meetings address issues such as avian flu, food recovery and donations, menu labeling, food safety regulations, pest management, foodborne outbreaks and health inspections — exclusively as they apply to the restaurant industry.


Our group's member-only Listserv is an effective way to ask your colleagues questions, share news, and contribute to discussions on issues important to professionals in your field. To be eligible, you must work full-time in the field of quality assurance for a company that is a restaurant member of the National Restaurant Association. Click here to subscribe. To send questions to the listserv, email qa@lists.restaurants.org

Keynote Address

Frank Yiannas
Vice President - Food Safety

As Vice President of Food Safety, Frank Yiannas oversees all food safety, as well as other public health functions, for the world's largest food retailer, Wal-Mart, serving over 200 million customers around the world on a weekly basis. Prior to joining Wal-Mart in 2008, Frank was the Director of Safety & Health for the Walt Disney World Company, where he worked for 19 years.

Frank is Past President of the International Association of Food Protection (IAFP) and a Past Vice-Chair of the Global Food Safety Initiative (GFSI). He is also an adjunct Professor in the Food Safety Program at Michigan State University. He is the author of the books, Food Safety Culture, Creating a Behavior-based Food Safety Management System, and Food Safety = Behavior, 30 Proven Techniques to Enhance Employee Compliance.


Wednesday, October 5

12 p.m. - 1 p.m. Lunch
1 p.m. - 1:30 p.m. Welcome & Introductions
1:30 p.m. - 2:30 p.m. Keynote Address
2:30 p.m. - 2:45 p.m. Networking Break
2:45 p.m. - 4 p.m. FDA Regulatory Panel Update
4 p.m. - 5 p.m. OSHA - What Are They Doing In My Restaurant?
5 p.m. - 6 p.m. Welcome Reception

Thursday, October 6

7:30 a.m. - 8:30 a.m. Breakfast
8:30 a.m. - 9:30 a.m. Quality Assurance Executive Study Group Business Meeting
9:30 a.m. - 10:30 a.m. Implementing Active Managerial Control Principles in a Retail Food Business
10:30 a.m. - 10:45 a.m. Networking Break
10:45 a.m. - Noon Multistate Outbreaks Panel
Noon - 1 p.m. Lunch
1 p.m. - 2:15 p.m. Social Media Panel
2:15 p.m. - 3:15 p.m. Selling Management on Food Safety
3:15 p.m. - 3:30 p.m. Networking Break
3:30 p.m. - 4:45 p.m. Best Practices in Food Safety Panel
5 p.m. - 6 p.m. Reception

Friday, October 7

7:30 a.m. - 8:30 a.m. Breakfast
8:30 a.m. - 9:45 a.m. Handwashing Behavior Panel
9:45 a.m. - 10:45 a.m. Hot Topic Roundtable Chat
10:45 a.m. - 11 a.m. Networking Break
11 a.m. Wrap-Up

*Agenda and times subject to change.


Early-bird: $400
After August 12: $499
Early-bird: $800
After August 12: $899



Loews Philadelphia Hotel
1200 Market Street
Philadelphia, PA 19107
(215) 627-1200
Room Rate (on a space-available basis): $179/night + tax - single/double
Deadline to reserve your room: 6 p.m. ET on Sept. 13, 2016

Why should you attend?




▲ Back to Top

We're glad you're here!®

® 2012-2015 National Restaurant Association. All rights reserved.

2055 L St. NW, Suite 700, Washington, DC 20036
(202) 331-5900 | (800) 424-5156