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National Restaurant Association - Restaurant Innovation Summit

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Restaurant Innovation Summit

2017 Restaurant Innovation Summit
Oct. 25-27, 2017
Hyatt Regency - Austin, Texas

Join us for a provocative two-day event bringing together innovators in the restaurant industry. Hear the latest on tomorrow's technology for tomorrow's consumer presented by renowned leaders.We are creating ways to work with tech, not against it.


The National Restaurant Association's Restaurant Innovation Summit is thrilled to announce Richard Blais as the 2017 keynote speaker. Blais is a successful chef, restaurateur, James Beard nominated cookbook author and television personality. Perhaps most recognizable as the winner of Bravo's Top Chef All-Stars and regular Food Network judge, Blais graduated from the Culinary Institute of America and trained at The French Laundry, Daniel, Chez Panisse, and el Bulli.

With Trail Blais, his forward-thinking culinary company, Blais has consulted on, designed, and operated popular eateries including multiple outposts of Flip Burger Boutique. In San Diego, where he currently resides, Blais is a partner of the popular Juniper & Ivy and Crack Shack restaurants, which will be expanding to 4 locations in the coming months.

Blais' second cookbook, So Good, was released in May, and his new television show, Man vs Master, will debut on the FYI Network later this year.



Wednesday, October 25

Noon - 12:45 p.m. Lunch
12:45 p.m. - 1 p.m. Welcome - Perry Quinn, SVP, Business Innovation Development, National Restaurant Association
1 p.m. - 2 p.m. Keynote - Predictions from Richard Blais
2 p.m. - 3 p.m. Automation and Robotics
  Operators have seen success with the implementation of automation and robotics. While important to have historical perspective, this session will focus on what areas have seen success and look to future opportunities that will drive step-function change in business.
3 p.m. - 3:30 p.m. Networking Break
3:30 p.m. - 4:30 p.m. Cashless America
  While the adoption of contactless payments hasn't caught on like Apple and Google had hoped (yet), consumers and merchants are coming around to the idea that going cashless could be beneficial for business. Our panelists are focused on creating a customer-first journey from discovery to payment. Hear how they used real customer behavior data to inform their decisions and implemented their cashless models.
4:30 p.m. - 5:30 p.m. Artificial Intelligence (AI) + Chatbots
  Artificial Intelligence is moving from super-science fiction to super practical application. Learn from progressive companies, both inside and outside the restaurant industry, on how they've navigated AI - and more importantly, where this is headed.
5:30 p.m. Day 1 Wrap-Up
6 p.m. - 8 p.m. RIS Live! presents BMI band Jomo & The Possum Posse
  Best known for the viral video series "Guy On A Buffalo," Jomo & The Possum Posse made a name for themselves with their unique blend of cynicism, dead-eyed soul and anti-machismo honky-tonk. Bandleader Jomo Edward's award-winning lyrics tend to skate the line between the sardonic and the arcane. Since its inception in 2009, the band has established itself as one of the most talented, ridiculous and cerebrally entertaining lives acts around.

Thursday, October 26

8 a.m. - 9 a.m. Breakfast
9 a.m. - 9:10 a.m. Day 2 Welcome
9:10 a.m. - 9:40 a.m. Food Innovation Speaker
9:40 a.m. - 10:30 a.m. Food Innovation Panel
  Join us for a dynamic discussion centered on the key disruptive trends impacting the food industry, with particular focus on what's happening in foodservice. Our distinguished panel of industry experts will examine current, and also anticipated trends, challenges and areas of innovation opportunities for foodservice operators in this rapidly changing and evolving marketplace. Expect an engaging innovation-focused discussion with experts representing various parts of the foodservice value chain.
10:30 a.m. - 10:45 a.m. Networking Break
10:45 a.m. - 11:45 a.m. New Concepts from Virtual Restaurants to Grocerants
  Disruption is coming not just from new trendy restaurants concepts, but by business owners thinking differently about how consumers want to enjoy their dining experiences. Some restaurant operators are doing away with the dining room completely and going "virtual," others are leveraging grocery stores for broad distribution, and some grocery stores themselves are launching foodservice concepts. These experts will share their experiences launching new concepts, what worked, and what to do differently.
11:45 a.m. - 12:30 p.m. Actionable Analytics
  Big data has moved beyond a buzz term to a lifeline for making immediate and long-term business decisions. Learn how operators are using big data sets that weren't previously available to make surgical decisions around marketing, inventory, staffing, and traffic growth. 
12:30 p.m. - 1:15 p.m. Lunch
1:45 p.m. - 7 p.m. Apple Austin Campus Trip
  Apple will host an exclusive onsite event at the Austin campus bringing together their top mobility partners from the Apple Design Lab for a hands-on evening with the world leader in design and innovation.
1:45 p.m. - 2:15 p.m. - Board bus to Apple Austin Campus
2:15 p.m. - 3 p.m. - Travel to Apple Austin Campus
3:30 p.m. - 4 p.m. - Check-in at Apple Austin Campus
4 p.m. - 5 p.m. - Learn about the Culture of Innovation from the Leaders of Caffè Macs
5:15 p.m. - 7 p.m. - Apple Mobility Partners: Designing for the Restaurant Industry

Friday, October 27

8:30 a.m. - 9:30 a.m. Breakfast
9:30 a.m. - 9:40 a.m. Day 3 Welcome
9:40 a.m. - 10 a.m. Internet of Things (IoT) Futurist
  Higginbotham has been covering technology for major publications for 15 years. She is an expert and influencer when it comes to the internet of things and technology in general. Her work has appeared in Fortune (where she was Senior Editor), MIT Tech Review, Gigaom and Worth magazine. She has a bi-monthly column on the smart home in PCMag called "Get Smart with Stacey" and is also co-host on This Week in Google.
10 a.m. - 10:45 a.m. Internet of Things (IoT) Operator Discussion
  The promise of IoT to connect all things on the planet is near reality. We invite futurists in the space to help the restaurant industry dream about how much we can improve the customer experience, the team experience, and production efficiency. 
10:45 a.m. - 11:45 a.m. Biometrics, Recognition and Privacy
  The increased consumer demand for convenience combined with the pressure on labor costs is creating the need for a more efficient way to authenticate the consumer journey. Part of that need includes biometrics being used for recognition. With new technologies comes new forms of PII (personally identifiable information) and the responsibilities to keep that safe - sometimes even before guidelines have been put in place. In this session, we discuss lessons learned and what is coming (very quickly) from leaders both inside and outside our industry.
11:45 a.m. - 12:15 p.m. Closing


Early-Bird Rate (extended through Sept. 15)
National Restaurant Association Member: $299
Non-Member: $799
Regular Rate (After Sept. 15)
National Restaurant Association Member: $399
Non-Member: $899


We have reserved a limited number of reduced-rate hotel rooms at the Hyatt Regency Austin. Once you register for RIS, you will receive a registration confirmation email which has a link to reserve your room within our reduced-rate housing block.

Hyatt Regency Austin
208 Barton Springs
Austin, TX 78704
Room Rate: $259 single/double + tax
Room Rate Deadline: October 3

Located on the shores of Lady Bird Lake, the Hyatt Regency Austin allows you to easily explore the best of the area, like SoCo and Sixth Street entertainment district. Cross the Congress Bridge, home to over a million bats, and you will be just steps away from the Austin Convention Center and Texas State Capitol. The permier event space includes 45,000 square feet of state-of-the-art meeting space, including the 17th Floor Foothills Ballroom with sweeping skyline views and the 14,000 square foot Zilker Ballrooom.







Attendee registration is open to restaurant operators and those who work for restaurant or hospitality companies. If you are a product or service provider, you are welcome to attend the conference as a sponsor. For available sponsorship opportunities please contact Stephanie Krasner, Account Manager, Sponsorship and Engagement Programs at (202) 973-5398 or SKrasner@restaurant.org.


United Airlines offers discounts up to 10% off published fares based on booking class to RIS attendees. To save, book online at United.com/meetingtravel. Enter ZX4F230235 in the Offer Code box. Make sure you enter AUS as the airport. Discounts are available for travel booked between October 20-30, 2017.


225+ innovation-focused restaurant operators gather every year for the annual Restaurant Innovation Summit. Our sessions give an in-depth look at how restaurants are reinventing the hospitality experience for their guests. Here's a look at why you should be at this year's most innovative event.






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