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National Restaurant Association - Webinars

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Events & Groups

Webinars

Recorded Webinars

Webinar: Mapping The Restaurant Technology Landscape

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Consumers expect tech offerings from restaurants, but do you know which ones they prefer and how to implement them? Learn about the newest research and insights to uncover the right tech options for you so you can serve up the best customer experience possible to drive loyalty and growth.
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FDA’s proposed voluntary sodium targets for restaurant foods

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The FDA earlier this summer proposed voluntary sodium targets for 150 restaurants and processed foods. The agency says it wants to help Americans cut their sodium consumption from about 3,600 milligrams a day today to the recommended 2,300 milligrams within 10 years. Scaling back sodium content in restaurant foods is an important part of the equation, the agency says. The National Restaurant Association is preparing extensive comments as the FDA solicits feedback on the proposal. Join FDA officials for an overview and discussion of their approach.
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Workplace-Violence Prevention in the 'Active Shooter' Age

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Recent mass shootings have had global reverberations. These events leave employers grappling with questions about steps they should take – or are legally obligated to take – to keep employees safe from harm. Under the federal Occupational Safety and Health Act, all employers have a general duty to provide a safe workplace for employees. Join Littler Mendelson attorney Terri M. Solomon, an industry authority in preventing workplace violence, to discuss common employer questions.
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Menu labeling 101: An overview from the FDA

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The countdown is on. On May 5, 2017, the nation’s first federal menu-labeling rules take effect. The regulations will require many restaurant chains and similar retail food establishments to post calorie counts on menus and menu boards and provide customers with additional written nutrition information on request. Join FDA officials for a review of the regulations and resources to help restaurateurs understand the complex requirements.
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Preparing Your Restaurant for Zika

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Discover strategies to address potential mosquito-borne illness outbreaks, as well guest concerns. Join us at 2 p.m. ET Thursday, July 14, for our latest webinar.
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Webinar: Chargebacks and EMV at Restaurants

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Are you seeing an increase in chargebacks at your restaurant? You're not alone! It's been more than eight months since the EMV liability shift, and many restaurant operators, large and small, are seeing a startling, consistent rise in chargebacks. During this webinar, experts from the National Restaurant Association and Heartland will explain the liability shift, the chargeback notification process and requirements, as well as advise best practices to protect the restaurant operator from this liability, as the old rules of swipe and signature do not apply to chip cards.
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Webinar: Mobile Payments at Restaurants

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If you want to know where mobile payments are heading, take a look at consumer behavior. The rise and popularity of apps such as Uber and Lyft offer an invisible transition from service to payment to exit. As mobile payments are becoming more familiar in retail and restaurants, so too will these industries be affected by the popularity of what we call frictionless payments. Frictionless payments is the idea of securely storing a user's payment information and preferences, so that when the time comes to end the interaction, there is no friction around waiting for a server to drop off a check or credit card receipt - the guest simply leaves when they like, or after a final table touch from the server, knowing the bill is paid for, tip included.
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Morning Bite: Restaurant Resolutions

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This month, we’re counting down the resolutions we think can make your businesses bigger and stronger in 2016. Join us at 11 am. ET Jan. 15 to review these resolutions and tell us what you plan to focus on in 2016.
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Webinar: Restaurant Chargebacks and EMV

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Now that the fraud liability shift has moved to merchants, Heartland Payments Systems' customers are seeing an increase in chargebacks in the restaurant space. During this webinar, experts will explain these new rules, the chargeback notification process and requirements, as well as advise best practices to protect the restaurant operator from this liability.
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Webinar: Morning Bite - Reading a Chargeback Statement

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Now that the fraud liability shift has moved to merchants, Heartland Payments Systems' customers are seeing an increase in chargebacks in the restaurant space. During this webinar, expert Sheryl Cronin will explain these new rules, the chargeback notification process and requirements, as well as advise best practices to protect the restaurant operator from this liability.
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Self-Funded Health Benefit Plans

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Join the National Restaurant Association Vice President of NRA Health and Insurance Services, Randy Spicer for a special webinar on the ‘Ins and Outs of Self-Funded Health Benefits Plans.’
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Cybersecurity Month Webinar

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In honor of National Cyber Security Awareness Month, the National Restaurant Association, together with partners Heartland Payment Systems and MasterCard, will hold an online discussion on cyber security awareness.
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EMV and Restaurants: What You Need to Know, Round 2

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The next generation of the payment card is coming as the United States joins the international payments community in adopting the EMV (Europay, MasterCard and Visa) standard for secure payments. EMV is a global standard set of specifications for integrated circuit cards (“chip cards”) and their point of sale terminals. With less than a year to go until the liability shift for EMV, restaurateurs have several decisions to make. For those who want to make the investment and meet the October 1, 2015 deadline, considerations include: updating hardware, training staff, customer acceptance, and what EMV can and can’t do to improve data security.
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PCI - Securing the Future of Payments Together

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During this call, we heard from Stephen W. Orfei, General Manager of the PCI Security Standards Council, on what the future of payments has in store for restaurants in 2015 and beyond. Watch the recorded webinar to hear what the Council’s vision is, ways that you can get involved and have a voice and what’s to come with EMV chip and other emerging technologies.
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Is your Restaurant Recall Ready?

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Minimize your risk in case of a food recall. This member-only webinar from the National Restaurant Association and National Environmental Health Association gives tips to prepare and strengthen your recall-response plan, develop best practices to prevent foodborne illness and create stronger relationships with regulatory partners. Panelists include Cindy Rice, RS, MSPH, CPFS with Eastern Food Safety Inc.; Mary Yebba, public affairs specialist with Food and Drug Administration; Pam Ogonowski, recall coordinator with Food and Drug Administration.

Members-only webinar. Become a member today.
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Digital Ordering: an Online Discussion

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To a consumer, the ability to order from their computer or mobile device is a must-have, but for restaurants, enabling that feature is a complicated process that involves infrastructure and logistical planning, training and strategic thinking. With so many options out there, having an expert to talk to would be hugely beneficial. How about three? Join Sarah Owen (Heartland Payment Systems), Noah Glass (Olo), and Hudson Riehle (National Restaurant Association) for a lively discussion around online and digital ordering.
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Taking control of your alcohol purchases

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Richard Verrecchia, Vice President of Fintech Analytics and Chad Hardwick, Senior Vice President of Sales, will walk you through how to take control of your alcohol purchases. For many restaurateurs, alcohol plays a huge roll in a restaurant’s business. Whether it’s paying for alcohol purchases, navigating the complexities of alcohol regulations, or identifying your top products - this webinar will help simplify your payment process and demystify your alcohol spend.
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It Takes Two: Social Media Marketing and Legal Working Together

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Join Collen IP Attorney Kyle-Beth Hilfer and Firehouse Subs' Senior Director of Brand Marketing Kristen Majdanics as they walk you through case studies on social media marketing. You will learn about online reviews, celebrity endorsements, space-constrained advertising, sweepstakes & contests, and native advertising.
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EMV and Restaurants: What You Need to Know

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The next generation of the payment card is coming as the United States joins the international payments community in adopting the EMV (Europay, MasterCard and Visa) standard for secure payments. EMV is a global standard set of specifications for integrated circuit cards (“chip cards”) and their point of sale terminals. With less than a year to go until the liability shift for EMV, restaurateurs have several decisions to make. For those who want to make the investment and meet the October 1, 2015 deadline, considerations include: updating hardware, training staff, customer acceptance, and what EMV can and can’t do to improve data security.
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Food Issues On The Menu: Antibiotics

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How do you address consumer questions about meat safety? Build confidence in the meat you serves in a new Center for Food Integrity webinar on antibiotics in the food supply. Join the discussion at noon ET, Tuesday, Nov. 4. to discover:
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Issues on the Menu: GMOs

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Consumers are more interested than ever in what they eat and where their food comes from. The topic of genetically modified organisms in our food has captured the public’s attention through websites, social media and likely your place of business.
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10 trends to grow your restaurant

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Who couldn’t benefit from more customers, more orders and more efficiency? This webinar with EatStreet will highlight 10 trends that restaurant owners can leverage to grow their restaurant immediately.
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Marketing by Text? Mind Your TCPAs

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Learn how the new FCC rules are affecting restaurant marketing programs. Join us for a member-only webinar to ensure your business is prepared to ensure compliance and avoid class action litigation.
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Navigating the Waters of Regulated Commerce

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These days it’s imperative to find ways to gain insight into your business alcohol purchases, find out where you could be saving, and how to streamline the process. In this webinar we’ll provide the tools necessary to help you take control of your alcohol purchasing.
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Regulating Local Store Marketing

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Learn more about strategies to control your brand globally, while enabling the creation of locally specific advertising content to drive local sales.
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Online Reviews: The New Word of Mouth

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With so much riding on your online reputation, it’s important to understand the ins-and-outs of online reviews – the new word of mouth. We’ll provide tips on everything from how to harness the marketing power of review sites to how to deal with dreaded negative reviews. We’ve gone to the review sites themselves, as well as to restaurants leveraging this new medium, for answers to some of your most pressing questions.
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Gluten Free Food Labeling

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In August, the FDA released the Final Rule for Gluten Free Food Labeling. Join this webinar to learn more about what this ruling entails.
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Notification Tool Overview

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The NRA’s Notification Tool is an online solution to help restaurateurs comply with the October 1 deadline of the new Fair Labor Standards Act (FLSA) notification requirement and keep track of the employees whom they’ve notified.
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ServSafe Allergens - Sept 9

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Studies show 15 million Americans have food allergies. Those who deal with this life-threatening condition are often unsure which restaurants can safely accommodate them — if at all. Are you prepared to serve these guests?
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ServSafe Allergens - Sept. 3

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The 15 million Americans with food allergies often are unsure which restaurants can safely accommodate them — if at all. Are you prepared to serve these guests?
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ServSafe Allergens - Aug 26

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Studies show 15 million Americans have food allergies. Those who deal with this life-threatening condition are often unsure which restaurants can safely accommodate them — if at all. Are you prepared to serve these guests?
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ServSafe Allergens - Aug 19

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Studies show 15 million Americans have food allergies. Those who deal with this life-threatening condition are often unsure which restaurants can safely accommodate them — if at all. Are you prepared to serve these guests?
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Solve Your Direct Deposit Dilemma

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Over the past few years employers have begun to introduce payroll cards to employees as an alternative to receiving a paper check. The benefits for employers are numerous, including reduced check cutting costs and limiting service disruptions on payday. Employees also benefit by receiving their pay immediately via direct deposit, reducing fees associated with cashing checks and, very important for some, having an opportunity to become integrated into the banking system.
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Using Tumblr to Promote Your Restaurant Brand

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Playfully irreverent, upbeat and dynamic, Tumblr can be a tricky place for a restaurant brand. Some restaurants have used the blogging service as a traditional web platform, posting menu items and hours, but others have moved beyond the established and are using the space to build a more interesting brand experience.
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Keeping Commercial Deli Slicers Safe

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Find out how to extend the life of your commercial deli slicer while adhering to revised food safety standards. Join us at 2 p.m. ET March 26 for a member-only webinar on revisions to the national standard for commercial-powered food preparation equipment. NSF Regulator Affairs Manager Ronald Grimes and
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NRA Membership 101

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Learn the latest benefits and services available through National Restaurant Association membership.
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