National Restaurant Association - Online Reviews: The New Word of Mouth

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Online Reviews: The New Word of Mouth

OnlineReviews_125x160.jpgDownload User Guide
With so much riding on your online reputation, it’s important to understand the ins-and-outs of online reviews – the new word of mouth.

This guide is designed to help you optimize your presence on review sites. We’ll provide tips on everything from how to harness the marketing power of review sites to how to deal with dreaded negative reviews. We’ve gone to the review sites themselves, as well as to restaurants leveraging this new medium, for answers to some of your most pressing questions.


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