NRA We Serve America's Restaurants Representing nearly 500,000 restaurant businesses, we advocate for restaurant and foodservice industry interests and provide tools and systems that help members of all sizes achieve success.
    NRAEF Building & Retaining Talent The NRAEF is focused on developing a stronger workforce and building the next generation of industry leaders through education, scholarships and community engagement.
  • NRA Show
    NRA Show May 21-24, 2016 As the international foodservice marketplace, the NRA Show provides unparalleled opportunities for buyers and sellers to come together, conduct business and learn from each other.
  • ServSafe
    ServSafe Minimize Risk. Maximize Protection. For over 40 years, ServSafe® training programs have delivered the knowledge, leadership and protection that have earned the trust and confidence of business leaders everywhere.

National Restaurant Association - Workforce Engagement

Skip to navigation Skip to content

Manage My Restaurant

Workforce Engagement

We hear it all the time – your team is like family.  Whether you’re trying to recruit the best team, manage and retain who you have on board, and/or reward your employees, we know you want to do right by them.  We can help you navigate the complexities of effectively managing your workforce.

Search Workforce Engagement Articles

Top Features

How to hook top talent

“When you create an environment that delivers the service you want, it becomes a lot easier to recruit the right people.” T.J. Schier, President of the SMART Restaurant Group.

How to set expectations with your employees

Improve communication and raise the performance level in your restaurant by trying these strategies.

The power of promoting from within

About 90% of the industry’s salaried employee’s start as hourly workers in restaurants. Many operators foster a culture encouraging employees to stay for advancement opportunities.    

Build buzz for your charitable project

Enlist your employees to build energy that encourages guests to support your cancer walk, hunger relief campaign or other charitable project.


Recommended Reading

8 tips to interview like a pro

Your staff is your top resource, so it’s critical to assemble your team strategically. In addition to functioning as a hiring tool, interviews allow you to reinforce your brand, says Barbara Polk, National Restaurant Association’s senior vice president of human resources. Here, Polk offers  guidance for interviewing job candidates.

5 ways to nurture staff and the customer experience

Habit Burger has experienced significant growth in recent years. At the National Restaurant Association's 2015 Marketing Executives Group fall meeting, Habit Burger chief marketing officer Matt Hood shared ways the brand nurtures employees and the customer experience.

4 applications of the Food and Beverage Service Competency Model

The U.S. Department of Labor has published the first-ever Food and Beverage Service Competency Model, profiling the skills pertinent to career success in the restaurant industry. Created by the National Restaurant Association Educational Foundation in collaboration with the National Restaurant Association, State Restaurant Association representatives and allied industry partners, this model can be helpful to restaurant owners and operators in four ways.

Tips to effectively manage a restaurant staff

Every day, restaurant managers face time-consuming, overlapping tasks. During the hustle and bustle, leading a team of employees can be challenging. Here are three tips to effectively manage your staff.

Browse all Workforce Engagement content

Health Care HQ


Join us in Orlando

2016 HR/Risk

Workforce Engagement Solutions

Workforce Engagement Solutions

We're glad you're here!®

® 2012-2015 National Restaurant Association. All rights reserved.

2055 L St. NW, Suite 700, Washington, DC 20036
(202) 331-5900 | (800) 424-5156