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Recent Articles

8 tips to interview like a pro

Your staff is your top resource, so it’s critical to assemble your team strategically. In addition to functioning as a hiring tool, interviews allow you to reinforce your brand, says Barbara Polk, National Restaurant Association’s senior vice president of human resources. Here, Polk offers  guidance for interviewing job candidates.

How to set expectations with your employees

Articulating your expectations for employees from the get-go will improve communication and raise employee performance levels. Five simple strategies will go a long way to ensure everyone is on the same page.

Attract potential talent and fans with social media

Restaurants have seen tremendous success utlizing social media - Facebook, Twitter and Instagram - to post job openings. Not only will you cast a wider net, but applicants will likely be fans - and friends of fans.

Summer hiring: How to recruit and motivate teens

The Santa Cruz, Calif., boardwalk resembles a ghost town each winter. Whiting’s Foods, which operates most of the boardwalk’s foodservice operations, employs a mere 40 team members to keep operations going on weekends. Come summer’s peak, the boardwalk bustles, and the number of employees catapults to 400.

Find the right host for your restaurant

The host is the first person customers meet and the last person they’ll cross paths with before heading off. Hosts play a major role in establishing a friendly atmosphere at your restaurant  one that will entice the customer to return repeatedly.

Interview questions: 5 important do’s and don’ts

When interviewing new job candidates, asking certain questions could land you and your restaurant in legal hot water. Avoid these pitfalls and still gain the information you need to know by following these tips.

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