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National Restaurant Association - 5 ways the restaurant workforce is changing

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5 ways the restaurant workforce is changing

Our new Restaurant Industry Forecast identifies several workforce trends for this year and beyond. Here’s a snapshot of a few of those trends. For more data, get the report.


Driving middle class job growth
 



The restaurant industry was a driving force behind the nation’s recovery from the Great Recession. Not only are restaurants leaders in total job growth, they’re also adding middle class jobs at a stronger rate than the overall economy. During the Great Recession, that rate was four times more than the overall economy.


Turnover creeps up
 

The bad news: Restaurant turnover is trending up. The good news: Current turnover is relatively low, compared to record highs before the economic downturn.


Recruiting challenges



The competition for employees intensifies as the economy improves. More than one in four operators say they have difficult-to-fill job openings. The biggest challenge? Finding applicants for back-of-the-house.


Diverse opportunities
 



Restaurants provide unparalleled opportunities for people of all backgrounds to own their own businesses. The number of women-owned restaurant businesses is growing at a faster rate than the overall economy, as is the number of Hispanic-, African-American-, and Asian-owned operations.


There’s money in the banana stand. And jobs, apparently.
 

doughnut-truck-448x300.jpg

Coffee, doughnut and ice cream shops are fueling more than commuters and snack attacks. The snack-and-nonalcoholic-beverage-bar segment is had the industry's highest job growth last year.

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