National Restaurant Association Webinars

Upcoming Webinars

Stay tuned for more webinars to come.

Past Webinars

Health Care Reform before the Supreme Court  
March 29, 2012
3 p.m. ET
On March 26, 27, and 28, the Supreme Court hears oral arguments on the constitutionality of Health Care Reform's mandate that requires most individuals to purchase health insurance. After the arguments, on Thursday, March 29, 2012, at 3 p.m., attorneys from Seyfarth Shaw’s Health Care Reform Team will provide analysis on the arguments in an exclusive webinar for National Restaurant Association members. Seyfarth Shaw filed the National Restaurant Association’s amicus brief before the Supreme Court on the issue of severability. In the brief, the National Restaurant Association argues that, if the individual mandate is found unconstitutional, all of the rest of the Patient Protection and Affordable Care Act (PPACA) must be struck down. Striking down only part of the law would leave in place an unbalanced regime that would not function as intended and would likely exacerbate the very problems Congress sought to resolve.

This and other issues will be discussed in-depth during the webinar.

Trends 2012: National Restaurant Association's Restaurant Industry Forecast
March 7, 2012
2 p.m. ET
Learn which trends will affect restaurant industry performance this year - and how to capitalize on those trends to boost profitability and customer service - from the National Restaurant Association's 2012 Restaurant Industry Forecast. This annual report details economic, workforce, operational, consumer and menu trends for the coming year. The Association's Senior Vice President of Research Hudson Riehle will summarize the findings. The 2012 Forecast report is free for NRA members, and available for purchase for non-members.

Proven Strategies to Fill Empty Seats Inexpensively  
January 11, 2012
2 p.m. ET
You don't need to be a "techie" to use mobile marketing to attract new customers. Find out how to reach your customers instantly on their mobile phones … and help them access exclusive offers, promotions or coupons in seconds. National Restaurant Association partner CMSText will offer tips to get started in a new NRA webinar.

OSHA Inspections and Audits: Are You Prepared?  
December 15, 2011
2 p.m. ET
Discover the Occupational Safety and Health Administration's priorities in a new member-only webinar. Learn what OSHA inspectors focus on in inspections and audits, and find out what regulations could be coming. Hear from attorney Heather MacDougall of Ford & Harrison LLP, who counsels and represents employers in labor, employment, and occupational safety and health law matters.

2011 National Restaurant Association Annual Membership Meeting  
December 13, 2011
1:45 p.m. ET
The purpose of the National Restaurant Association members-only webinar is to conduct annual membership business, including announcing the Association's new board members, whose terms will begin on January 1, 2012. The Chair of the Association, Sally Smith, will address the membership, and a formal announcement of the results of the membership vote will be made by Peter Kilgore, Senior Vice President and General Counsel of the Association, and Ira Cohn, Chair of the Nominating Subcommittee. A brief Q&A will follow.

Beyond Fast Casual: Innovative concepts that are redefining the segment  
December 7, 2011
2 p.m. ET
Consumers' hunger for "quality quick" eats have expanded beyond traditional QSR … first with the growth of the fast casual segment and now with food trucks and chef-driven concepts giving rise to the new “fast fine” operators. These newest segments of fast casual -- food trucks and fast fine -- will be explored in detail, looking at menu similarities and inspirations. In addition, through Datassential’s MenuTrends databases, quantitative menu analysis will show the trends in menu flavors, ingredients, and ethnic influences. The NRA's Hudson Riehle, senior vice president, research and knowledge, will moderate this informative session, which will include panelists Maeve Webster from Datassential and Louis Basile, CEO Wildflower Bread Company and Chair of NRAs Fast Casual Industry Council.

Uncover strategies to improve access to capital  
November 29, 2011
2 p.m. ET
In today’s economy, access to credit is a challenge for many operators. Find out how to alleviate this in a new National Restaurant Association webinar moderated by David Koenig, NRA’s vice president, tax and profitability. This member-only seminar panel of your peers will discuss the impact of the credit crunch and their experience with Express Merchant Financing, a new program that provides restaurants that accept American Express® with quick access to cash financing. Raja Sengupta, general manager of Global Merchant Financing at American Express, will provide an overview. Join us at 2 p.m. ET Tuesday, Nov. 29, to learn how Express Merchant Financing plans to address access to credit challenges for restaurant operators. The program will be rolled out with an exclusive introductory offer to NRA members.

Drive traffic through strategic cause marketing, sponsored by American Express  
November 15, 2011
2 p.m. ET
Create successful cause marketing campaigns or charitable programs with tips from the National Restaurant Association's Restaurant Neighbor Award winners. The program, which recognizes restaurants for outstanding community service, awards four $5,000 prizes each year to small, medium and large restaurants, as well as one operator named "Cornerstone Humanitarian." Hear from the 2011 winners in a new member-only webinar. Discover how they created successful cause marketing campaigns to help their communities and drive traffic to their restaurants. Speakers include Mickey Bakst, general manager, Charleston Place, and Trina DeMarco, community affairs manager, Eat N Park. Join us at 2 p.m. ET, Nov. 15. You'll need you member number to view the presentation.

Maximize Your Membership  
November 8, 2011
2 p.m. ET
You’ve made a great decision to support your business and industry through membership in the National Restaurant Association. Take the next step to guarantee you make the most of your membership. Join NRA membership staff for an overview of benefits and services in a new member-only webinar. Discover how to access the member-only section of www.restaurant.org … walk-through NRA’s Online Legal Problem Solver … and learn about valuable discounts on products to help you run your business. Plus, uncover the NRA's many opportunities for education and professional development. You'll need your member ID to view the presentation.

Marketing Campaigns that Help you Reach New Customers  
November 3, 2011
2 p.m. ET
Discover a tool to help you attract new customers. Find out how Market 3D takes aggregated information about your customers to help you create effective direct mail and search engine marketing campaigns. Market 3D, an American Express service that has a special savings for NRA members, will empower you to segment customers, attract new business and develop loyalty, with the help of a dedicated American Express consultant. Hear case studies of Market 3D in a new member-only webinar from the National Restaurant Association and American Express. You'll need your member ID to view the presentation.

Implementation Of Durbin Amendment Regulation On Debit Card Fees  
September 29, 2011
2 p.m. ET
Join Heartland Payments Systems (Bob Carr, President and CEO; Robin Trickel, Director of Product Compliance; Kristi Kuehn, Senior Business Analyst) and Dave Koenig, VP Tax & Profitability National Restaurant Association to discuss what the new interchange fees on debit card transactions means for your business as they get implemented on October 1, 2011. The webinar, set for 2 p.m. ET Sept. 29, is a members-only event. You'll need your member ID to view the presentation.

E-Verify: Your Questions Answered  
September 21, 2011
2 p.m. ET
Find out more about E-Verify, the federal program to help employers electronically verify the employment eligibility of their newly hired employees. Officials from the U.S. Citizenship and Immigration Service, the agency that manages E-Verify, will talk about recent improvements, answer your questions, and address your challenges. Whether your company uses E-Verify just in the states that require it or you have adopted E-Verify company-wide, there’s something in this webinar for you.

Activating Social Media to Drive Sales for the Greater Good, sponsored by
American Express
August 10, 2011
2 p.m. ET
In this webinar you'll discover how to attract your social media followers and convert them to diners for the greater good. Amanda Hite, founder and CEO of Talent Revolution, will share her insights and expertise as a thought leader in the social media world. Robin Ahearn, SVP and CMO Ignite Restaurant Group, will be on hand to answer questions and share best practices on ways to engage employees and customers to drive sales through Share Our Strength’s Dine Out For No Kid Hungry, Sept. 18 through 24. This turnkey one-week campaign was created specifically for the restaurant industry to end childhood hunger in America.

Are You Complying with the Recent FLSA Tip Credit Regulations Changes?
August 3, 2011
2 p.m. ET
Restaurant employers with tipped employees must comply with the U.S. Department of Labor’s recently amended tip credit requirements that went into effect on May 5, 2011, or risk losing the right to apply tip income towards minimum wage obligations. Tammy McCutchen, Esq., wage and hour compliance attorney with the law firm, Littler Mendelson, and former Administrator of the U.S. Department of Labor's Wage and Hour Division, along with National Restaurant Association General Counsel, Peter Kilgore, Esq. will provide their insight and expertise to help restaurant employers understand the rules and implement the new policies.

Protecting your Business from Card Data Theft
July 27, 2011
2 p.m. ET
This webinar will discuss what business types are being targeted and how hackers are stealing your customers’ data. The basics of PCI-DSS will be discussed as well as what technologies and solutions are available today that can be used to meet PCI-DSS, achieve real data security and, most importantly, protect your business from the cost and negative impact of a data breach.

LEED: Resetting the Bar for Restaurants
June 15, 2011
Description: With a rebound in expansion plans, chain restaurants are leading the way with LEED certification. Savvy restaurant owners see long-term value in building, designing and constructing restaurants that save resources and enhance the bottom line. Find out more about the U.S. Green Building Council's new LEED rating system in a new National Restaurant Association webinar in partnership with the Hobart Center for Foodservice Sustainability. Join us at 2 p.m. ET, Wednesday, June 15 to uncover the benefits of sustainable practices for your restaurant, and discover insights about business expectations and preparations.

Ensure Food-Handler Training Compliance
June 7, 2011

Nearly 1 million food handlers in California will have to show proof of food safety training beginning July 1. The National Restaurant Association and California Restaurant Association are working together to help California restaurant employees comply with the recently passed Food Handler Card law. Learn how the law will affect restaurant operators and employees in a new NRA webinar. Join us at 12:30 p.m. ET on June 7 to hear from legislative experts, small and large California operators, and CRA and NRA representatives. Discover best practices to ensure employee compliance small and large operations.

Marketing to Children and Teens
June 2, 2011
The government has released proposed guidelines on marketing to children and teens (ages 2-17). The guidelines would cover numerous activities that might not normally be viewed as child-focused -- for example, in-store promos, support for community activities. Virtually any branding that is targeted at youth could be implicated. Steven Steinborn, partner, Hogan Lovells, will walk you through the proposed guidelines and potential impact to your business. You’ll need your member number to view the presentation.

Health Care Law 101
May 18, 2011
Understand the impact of the 2010 health care law on your restaurant business.

Be a game-changer with tools to grow your business
May 5, 2011
Making profitable business decisions is getting easier. New tools from American Express track customers' spend in your restaurant and local competitors, helping you enhance loyalty and acquisition campaigns. A new members-only webinar will give you proven strategies to leverage customer data to grow your business. You’ll need your member number to view the presentation.

Menu Labeling: Proposed Regulations Revealed
May 2, 2011
Join the National Restaurant Association for analysis of proposed regulations for the federal menu labeling law. Find out the Food and Drug Administration's plan, what it could require of restaurant operators, and what the Association is doing to ensure fairness for restaurants. You’ll need your member number to view the presentation.

Fruits and Vegetables — Decreasing your Plate Cost by Increasing Produce
April 27, 2011
This is an ideal time for restaurateurs to re consider the appeal and cost effectiveness of produce-based menu items. The USDA recommends half the ingredients of every meal consist of produce. And produce offers a sensory-packed culinary experience with its visual appeal, aroma, flavor and texture. Find out more about fresh-cut options, global availability and packaging, as well cost- and time-saving options. You’ll need your member number to view the presentation.

Public Affairs Conference Issue Training Webinar: One Year Later — Health Care Reform
April 8, 2011
The one-year anniversary of the health care overhaul law just passed and Congress is already working on changes. The NRA and its members need to be at the table. Join NRA's Angelo Amador and Michelle Reinke, of the Labor and Workforce Policy Division, as they break down the many challenges posed by the health care law — and tell you what you can do about it. They will outline the restaurant industry's top priorities for mitigating the negative impact this law would have on your business, if repeal efforts are unsuccessful. But, we need our members to make the case in person. You’ll need your member number to view the presentation.

Engage great team members with new HR technology
April 6, 2011
Hire, engage and schedule great team members through an NRA partnership with PeopleMatter. Find out how to streamline your people-management tasks with easy-to-use tools that you can access anywhere. Join us for a new members-only webinar to help you screen for service-minded staff...ensure legal compliance during hiring...optimize staffing levels...and create a thriving culture through innovative training, evaluation and reward tools. The webinar is set for 2 p.m. ET, Wednesday, April 6. Don't miss this opportunity to discover how you can lower operating costs and improve customer service in your restaurant. You’ll need your member number to view the recording.

Public Affairs Conference Issue Training Webinar: Regulatory & Labor Challenges Faced by Restaurants
April 6, 2011
Are constant regulatory and labor challenges wearing you and your business down? Before you attend the NRA Public Affairs Conference April 13-14 in D.C., make sure you have the most up-to-date information on regulatory challenges for restaurants. Hear from Public Affairs Conference sponsor Cintas, as they share best practice information on how they dealt with labor unions. NRA’s Angelo Amador, vice president, labor and workforce policy, and Michelle Reinke, senior policy analyst, labor and workforce, will then take a deeper dive into other issues such as NLRB reform, paid sick leave and ROC. Come prepared with questions as NRA staff help to explain the best ways to communicate with Congress on these top-priority industry issues. You’ll need your member number to view the recording.

Public Affairs Conference Issue Training Webinar: Maximizing Your Visit to Capitol Hill
April 1, 2011
First trip to Washington, D.C.? Veteran NRA Public Affairs Conference attendee? Either way, take this opportunity to brush up on what to expect during your time in the nation's capital. Get the NRA lobbying team’s top tips on the most effective ways to conduct a Hill meeting, make an “ask” of a legislator and follow up after your meeting. Learn how to help a member of Congress understand what it takes to run a restaurant. Get the big picture on how to use industry facts and figures to “set the table” for a discussion with your lawmaker about the issues. You’ll need your member number to view the recording.

Public Affairs Conference Issue Training Webinar: Interchange and Swipe Fees
March 30, 2011
Join us to discuss one of the top hot-button issues in Washington these days - interchange fees. Last summer Congress passed the Durbin Amendment and instructed the Federal Reserve to make sure that the fees restaurants and other merchants pay when guests use debit cards are reasonable and proportional to the cost of processing transactions. The Federal Reserve is working to finalize its rules by April 21, as Congress directed, but now the big banks and big card companies are trying to derail the bipartisan reforms. You’ll need your member number to view the recording.

Rev up revenue through gift card marketing
March 16, 2011
Find out how to turn plastic into profit in a new members-only webinar. Discover tips to turn gift cards into major marketing tools … make gift cards more appetizing to new customers … and drive incremental spending. Plus, learn how to retain existing customers through automated behavioral rewards. You’ll need your member number to view the recording.

2010 Federal Tax Law Changes: Benefits for the Restaurant Industry
Thursday, March 3, 2011
Learn about three major tax bills Congress enacted in 2010 that include tax benefits for all segments of the restaurant industry. Find out how you can benefit from these tax changes, including a 15-year depreciation schedule for restaurant improvements/new construction, enhanced expensing of equipment, temporary restoration of the Bush Administration's tax-rate cuts, and much more. Learn more today.

Proven tips to drive profits through coupons and promotions
Wednesday, Feb. 9
Promoting deals is critical for driving traffic during the economic recovery. But many restaurant operators aren't sure which promotion methods work best for their businesses — and resonate with guests. Discover the pros and cons of traditional coupon distribution and emerging marketing channels, such as e-mail, group buying, social media and search-engine optimization in a new National Restaurant Association webinar. Discover how to better target specific products and offers, quantify the incremental profit impact of coupons beyond measuring redemption, and identify which methods drive the greatest return. Join us at 2 p.m. Feb. 9 for tips from Jonathan Marek, senior vice president, APT. You'll need your member number to view the recording.

Food safety rules and you: How the new law affects your restaurant
Thursday, Jan. 20
The new food safety law makes some of the most significant enhancements to food safety in decades. Participate in a new National Restaurant Association webinar to discover what the new law entails, how it upgrades food safety protections and what it means to restaurant operations. Join the NRA's Dan Roehl and Joe Levitt, a partner at Hogan Lovells LLP, at noon ET Jan. 20 for an overview of the new law. You'll need your member number to view the recording.

Proposed ADA standards could affect restaurant websites, furnishings, equipment
Jan. 12, 2011
Proposed changes to the Americans With Disabilities Act could affect your establishment's website, furniture, equipment and point-of-sale devices. Find out about the proposed regulations in a new National Restaurant Association/Retail Industry Leaders Association webinar for members only.

Are you up to speed on new ADA standards?
Dec. 1, 2010
The Justice Department recently proposed revisions to parts of the Americans with Disabilities Act. Learn about how the changes would affect places of public accommodation and the restaurant industry. A new members-only webinar will cover how to apply the proposed element-by-element safe harbor; service animals, use of mobility devices, and employee-only circulation paths; and requirements for accessible-dining locations. Join us to discover best practices for navigating the changes.

Get Help Analyzing Nutrition Content of Menu Items
November 10, 2010
Restaurants have unique needs when it comes to analyzing the nutrition content of menu items. The NRA has partnered with MenuCalc, HealthyDiningFinder and Silliker to offer our members a range of solutions. Get answers from NRA partners and learn how their tools can help your business.

E-mail Marketing Tips to Increase Guest Loyalty and Frequency
November 3, 2010
Fishbowl Founder and CEO Scott Shaw walks you through tried-and-true restaurant e-mail campaigns during the holidays to drive customer frequency, loyalty and sales, including special promotions, gift-card sales and holiday events.

Protect Yourself from Aggressive DOL Enforcement Tactics
Oct. 20, 2010
The Labor Department has stepped up enforcement of wage and hour, safety and health, and immigration laws under its “Plan, Prevent, Protect” initiative. Find out about aggressive enforcement strategies against the hospitality industry ... Uncover where your business could be vulnerable ... And learn what you can do to protect yourself.

Discover Lease Negotiation Secrets Your Landlord Doesn’t Want You to Know
October 13, 2010
Don’t undermine yourself when negotiating commercial leases. Your rent could depend on your negotiating strategy and skill. Discover the most common mistakes restaurateurs make in leasing negotiations -- and how to avoid them. Former shopping center manager and commercial leasing rep Dale Willerton discloses information your landlord wouldn’t want you to know. You’ll need you member number to register.

Social Media and E-mail Marketing: What's the Winning Recipe?
September 29, 2010
Research shows that about three in four daily users of social media prefer to be communicated with by e-mail. Learn how to integrate your e-mail and social media marketing to acquire guests and keep them coming back.

Health Care Reform: What's New
September 22, 2010
Several provisions of the Patient Protection and Affordable Care Act take effect Sept. 23. Take a closer look at what changes are to come and learn more about federal and state regulations and guidance.

What FDA Guidance Means for Nutrition Disclosure
September 17, 2010
If your company operates 20 restaurants under the same name, don’t miss this members-only webinar to learn how the federal nutrition disclosure law will affect your business. Learn about the Food and Drug Administration’s latest actions and what it means for the industry.

NRA Membership 101
September 16, 2010
Learn the latest benefits and services available through National Restaurant Association membership. Are you using the new Online Legal Problem Solver? Have you accessed NRA's Knowledge Center for answers to your industry questions? Did you download your free Restaurant Industry Forecast? Tune into this members-only presentation.

Reduce Your Common-Area Maintenance Charges
September 8, 2010
Find out how to ensure your landlord or management company treats you fairly. Discover how an operating-cost audit can reduce your common-area maintenance charges and keep the landlord.

Discover the Benefits of ServSafe
August 18, 2010
Learn more about the National Restaurant Association's ServSafe Food Safety program.

Get an Inside Look at Loyalty-marketing Programs
August 17, 2010
Explore the results of a recent National Restaurant Association study of restaurant loyalty practices. Find out what the results of this study mean for your restaurant, and discover best practices to engage guests.

7 Secrets of Successful Site Selection
August 11, 2010
A great restaurant concept in a poor location will never achieve its full potential. A great site can help you earn a great living from your restaurant. But a poor site and poor lease can result in a poor income. Discover the formula to select the most suitable site for your restaurant and best practices from the pros.

Boost Your Financial Performance
August 5, 2010
Improve your restaurant’s financial performance by taking advantage of the National Restaurant Association’s latest Restaurant Operations Report. Walk through this annual report compiled by the Association and Deloitte to learn how to compare your operation to similar restaurants. Discover tips to better manage budgets, food costs, utilities, labor costs and more.

Fast Casual: Make Digital Connections With Guests
July 22, 2010
If you're a fast casual operator, don’t miss a new webinar to help you connect digitally with your guests. Learn more about fast casual customer demographics, and find out why social media is a great tool to connect with them.

Health Care Reform and You
July 14, 2010
Learn how the Patient Protection and Affordable Care Act will affect your business and the restaurant industry. Discover the implications for companies of your size and what you can do to prepare.

Health Care Reform and You
June 24, 2010

Secure Midterm Rent Reductions
June 23, 2010
Take advantage of millions of dollars in rent concessions, deferrals and abatements from commercial landlords. Get tips on how to approach your landlord for a mid-term rent reduction, and learn which strategies work and which don’t.

May 12, 2010
Increase Profits When You Go Green
As more restaurants enhance their sustainability efforts, the Association supports their work through its Conserve: Solutions for Sustainability initiative and its new Greener Restaurants program. Find out more we can help you save resources and boost your bottom line.

May 6, 2010
2010 Conference for Food Protection: Outcomes of Key Restaurant Priorities
The National Restaurant Association staff discusses the outcomes of key priorities for restaurant operators from the 2010 Conference of Food Protection.

April 28, 2010
Understand Your Credit Card Processing Statement
Get a clear picture of your card processing costs in a new members-only webinar from the National Restaurant Association. Find out how to use our card-processing calculator to decipher your rates and fees — and who they go to. Experts from Heartland Payment Systems will demonstrate the tool and help your understand one of your top operating expenses.

April 21, 2010
Reduce Your Rent When Renewing Your Lease
Don't renew the lease on your restaurant until you attend the National Restaurant Association's latest members-only webinar. Walk through a step-by-step process to reduce your rent when renewing your lease. Find out how to negotiate for a tenant allowance and even free rent. Get tips on what to say to landlords, when to say it — and what not to say in negotiations. Don't miss this invaluable event for independent restaurateurs and national franchisees. This must-attend event saves you tens of thousands of dollars.

April 20, 2010
Find Out How NRA Show 2010 Can Benefit You
Whether you’re a new or veteran NRA Show attendee, you’ll benefit from this sneak preview of NRA Show 2010. The show features more than 1,600 exhibitors, 70-plus free education sessions and expert-led culinary demonstrations. Discover how healthy menu items, Kitchen Innovations, mobile food trucks, green solutions and more can help you grow your operation and stand out from the crowd. Learn how to map your visit with MyNRAShow, an online tool also available for your smart phone. Find out how to register for the Show as an Association member and receive hotel and travel discounts.

April 12, 2010
Conserve Solutions Center at the NRA Show 2010 (3.2 MB PDF)
Restaurant operators looking for greener business solutions will find them at the new Conserve Solutions Center at NRA Show 2010. The Conserve Solutions Center will highlight how 'going green' is not only the right thing to do for the environment, but also a smart way to do business in today's market. An extension of the National Restaurant Association's Conserve: Solutions for Sustainability initiative, the Conserve Solutions Center will feature exhibits, education sessions and networking opportunities for the green-minded restaurateur. Learn more about the greener solutions you'll find there and how you can participate.

April 8, 2010
Nutrition Disclosure and You: Understanding the New Federal Law
If your company operates 20 restaurants under the same name or manages vending machines at least 20 locations, don’t miss a new members-only webinar on new nutrition-disclosure requirements. Even if you have fewer than 20 locations, you need to understand how a federal nutrition-disclosure standard affects your company. Get guidance on what your company must do to comply.

March 17, 2010
Food Allergies Are Nothing to Sneeze At
About 12 million Americans suffer from food allergies, and like other people, they enjoy dining out. Find out how to engage these potential and loyal guests. Find out how to increase food allergy awareness among your staff and train them how to handle guest requests. Gain invaluable advice in a new members-only webinar. Join us as we discuss best practices proposed state legislation.

March 10, 2010
Promote Your Business Through Social Media
Do you want to use social media to promote your business but don't know where to start? One of your restaurant colleagues shares best practices and challenges in a members-only webinar. Find out how Rockville, Md.-based California Tortilla engages customers through social media sites, such as Yelp.

February 24, 2010
Business Credit: Bottom-Line Profits and Beyond
More than half of all small business used some kind of business credit last year as working capital. Find out how you can manage exposure. Get solutions for your cash flow needs from Christine Janklow, president, SettleSource, Inc. and David Gass. president, Earn.com.

February 18, 2010
Manage Your Reputation on Customer Review Sites
How do you respond to criticism or praise on customer review sites? Learn best practices to deal with such challenges in a new member-only webinar. Presenters include Luther Lowe, business outreach manager, Yelp, and Stacey Kane, marketing director, California Tortilla.

February 3, 2010
E-mail Marketing Strategies for Multi-Unit Operators
Get proven strategies to increase customer frequency, loyalty and profits in this members-only webinar from the National Restaurant Association and Fishbowl. Discover best practices in e-mail marketing for multi-unit operators, and hear about effective campaigns. Learn more about database management, local store marketing, social media integration and more. Presenters include Karen Willison, vice president national sales, Fishbowl Marketing, and Chris Tomasso, chief marketing officer, First Watch Restaurants Inc.

January 28, 2010
2010 Restaurant Industry Forecast
Create opportunity in the new economy. Find out where restaurant sales are headed this year, what the job outlook looks like and where the opportunities are for you to build business. Join us for this members-only webinar on the National Restaurant Association's 2010 Restaurant Industry Forecast, presented by Hudson Riehle, senior vice president, Research & Knowledge, National Restaurant Association.

January 8, 2010
Get Ready for New York City's Sodium Reduction Initiative Announcement
New York City's sodium reduction initiative is expected to be announced next week and could have widespread implications for the restaurant and packaged food industries—in New York and eventually more broadly. Find out what the initiative could mean to you, what the National Restaurant Association is doing to help restaurants, and what your next steps should be.

2009 Webinars

December 18, 2009
2009 FDA Food Code

December 9, 2009
Debt Management: The 3 R's to Surviving a Recession

November 4, 2009
Boost Sales Through E-mail Marketing

October 28, 2009
Turn Surplus Food Into Tax Savings to Help End Hunger

October 21, 2009
Culinary Survival Strategies in Tough Times

September 23, 2009
Restaurant Finance: Improve Your Ability to Access Capital

September 17, 2009
H1N1: What You Need to Know About the Influenza Pandemic (En Español)

September 16, 2009
H1N1: What You Need to Know About the Influenza Pandemic

August 26, 2009
Maximize Your Membership in the NRA

August 19, 2009
Being PCI Compliant: Are You Ready?

August 6, 2009
Card Check and Labor Reform

June 26, 2009
Menu Labeling Update: What You Need to Know About the New Senate Agreement

June 25, 2009
Leading America’s Restaurant Industry: NRA 2009-2013 Strategic Plan

June 19, 2009
Managing Commodity Costs: When Every Cent Counts

May 13, 2009
Growing when Times are Tough: Relationships and Loyalty Make the Difference

May 7, 2009
The H1N1 Virus: What You Need to Know About the Current Influenza Outbreak

April 14, 2009
Sodium: The Next Target

April 8, 2009
No Stone Unturned: Cash Management Strategies for Restaurant Operators

April 2, 2009
Help Your Members Drive Traffic With Share Our Strength’s Great American Dine Out

March 18, 2009
Card-Check and Union Organizing — What You Need to Know About EFCA <

March 12, 2009
State Regulatory Planning

March 11, 2009
Leveraging the Price Point: The Value of Value Pricing

February 19, 2009
Global Food Safety Initiative

Featured Webinars