Ask the Design Experts

How often do you get to sit down and have a chat with a qualified design professional about your operation’s needs? You can—only at NRA Show 2012.
Schedule your free consultation through the Ask the Design Experts program, produced in coordination with the Foodservice Consultants Society International (FSCI.)
Sign up for your appointment while you register for NRA Show 2012. If you’ve already registered, log in to your account and add your appointment.
During your half-hour session, you’ll be able to explain your specific goals and get on the road to:
- Front-of-House (FOH) Experience: Boost your guests’ perceptions, improve server efficiency and elevate your operation’s reputation in public-facing areas, such as the dining room, lobby, bar, patio and garden, host and cashier stations and more.
- Back-of-House (BOH) Design: Discover how you can improve workflow, increase diner satisfaction and more by improving the design of kitchen, pantry and storage areas, and refrigeration and freezer spaces.
- Management Advisory Services: Learn how to translate design-related ideas into business decisions.
Meet Participating Consultants & Review Schedule
Saturday, May 5, 2012
DM&A Webb
Specialty: Management Advisory Services
Headquarters: Chula Vista, California
DM&A Webb is a full service food service & design consulting firm supported by a team of chefs and dietitians. Their unique services include café and kitchen design, room service implementation, operational audit/strategic planning, procurement analysis, management development, performance improvement, team culture transformation, interim staffing and management support, culinary and customer service training, executive recruiting, environmental services support, and special projects.
On-site Consultants:
Bill Klein, Principal
Jim Webb, Principal
Charnette Norton, FCSI, Executive Success Coach
Michael Brady Inc.
Specialty: Front-of-House
Headquarters: Knoxville, Tennessee
Michael Brady has been involved in restaurant design for over 30 years. Our restaurant design range is from 5 guys to schools to Connor's steak & seafood. Our staff is licensed to provide design services in all 50 states. We have provided prototype design services for multiple Chains such as IHOP as well as one of a kind concepts such as Lake Side Tavern. Our designs are cost efficient solutions that focus on enhancing the customer experience and reducing operating expense.
On-site Consultants:
Michael Brady, CEO
Brian Pierce, Principal
MVP Services Group
Specialty: Back-of-House
Headquarters: Dubuque, Iowa
MVP Services Group performs foodservice design and management advisory work in nearly every segment of the foodservice industry. Over the years we have built strong relationships with our client base by stepping up to the demands of today's market place and embrace the latest technologies to perform our work as best, and as quickly, as possible.
On-site Consultants:
Ed Norman, FCSI, President
Eric Norman, FCSI, Vice-President
Partners & Sirny Architects
Specialty: Front-of-House
Headquarters: Minneapolis, Minnesota
Partners & Sirny Architects specialize in conceptualization, architecture and interior design services for restaurants, hotels, clubs and meeting facilities. Project solutions evolve from the client's dream, the food concept, the budget, operational concerns and the intended clientele. The building design, furniture, accessories, art, lighting, sound, attitude and color combine to create successful projects.
On-site Consultant:
Gregg Hackett, Director, Hospitality Studio
Sunday, May 6, 2012
Cini-Little International, Inc.
Specialty: Back-of-House
Headquarters: Germantown, Maryland
Cini-Little with over 50 years of experience, offers creative solutions for foodservice, laundry and solid waste/recycling projects. From management to operations issues, to a remodel or a new facility, Cini-Little has provided successful, operational and financial solutions to support clients in achieving their goals and objectives.
On-site Consultants:
William V. Eaton, FCSI, Chairman
Aramand Iaia, FCSI, Regional Manager
Stuart Davis, Associate Member of FCSI
Culinary Options
Specialty: Management Advisory Services
Headquarters: Seattle, Washington
Every successful foodservice operation begins with a clearly articulated concept. From there, the menu must be developed to support that core concept. Once that is done - even if just on paper - the kitchen designer can effectively design the kitchen. To approach design or lease-signing without first having determined the details of the concept, menu and financial implications is to potentially face failure, or at least low satisfaction. Culinary Options deals with these issues.
On-site Consultant:
Karen Malody, FCSI, Principal
Robert Rippe & Associations, Inc.
Specialty: Back-of-House
Headquarters: Minneapolis, Minnesota
Robert Rippe & Associates, Inc. is a foodservice consulting firm providing comprehensive planning and design services to commercial and institutional facilities. We have a national reputation for helping clients formulate a sound operational plan, evaluate and select appropriate equipment, develop efficient functional relationships and help coordinate these elements with the architectural, engineering and construction groups.
On-site Consultants:
Steven P. Carlson, FCSI, President
Christine Guyott, FCSI, Principal
Vision 360 Design
Specialty: Front-of-House
Headquarters: Dallas, Texas
Vision 360 is a Dallas based team of seasoned restaurant and hospitality design professionals representing every facet of project development with a collective experience of over 150 years. We are a full service turn-key hospitality consulting firm with established specialization in strategic areas of restaurants, hotels and entertainment venues that offers a menu of services geared toward improving your current operation or creating the foundation for a new concept.
On-site Consultants:
Michelle Bushey, Partner/Chief Design Officer
Brad Belletto, Partner/CEO
Monday, May 7, 2012
Dynamic Designs & Associates, Inc.
Specialty: Front-of-House
Headquarters: Birmingham, Michigan
Dynamic Designs, Inc. specializes in entertainment design for restaurants and family entertainment centers. They are an internationally recognized design firm with over 30 years of experience. Their portfolio includes award winning designs in multiple industries from restaurants and family entertainment centers to hospitality and shopping centers.
On-site Consultants:
Howard Ellman, Architect
Doug Wilkerson, Designer
Miick & Associates
Specialty: Management Advisory Services
Headquarters: Boulder, Colorado
We support owners to build their brand from the inside out! Defining excellence in behaviors and metrics that support top line sales and bottom line profit. Any and every element of operations is impacted with positive action and clarity of performance. Systems: hiring, training, menu, profitability, growth, 90% reduction of drama in the work place.
On-site Consultant:
Rudy M. Miick, CMC, FCSI, President
Ricca Newmark Design
Specialty: Back-of-House
Headquarters: Denver, Colorado
Ricca Newmark Design offers a single, professional source for the design of both front- and back-of-house areas of projects including foodservice planning, dining facility planning, sustainability planning, programming and design, equipment surveys, interior architecture and interior design, operations transition services, and laundry design/consulting services. We are headquartered in the Denver Technological Center and with studios in New York City, Boston, Outer Banks, NC, San Diego, Grand Rapids, Seattle, and Shanghai.
On-site Consultant:
Kathleen Seelye, FCSI, Managing Partner
Think Tank HG
Specialty: Back-of-House
Headquarters: Durham, North Carolina
Think Tank Hospitality Group is a concept development consulting firm for the food service industry. Specializing in design and management advisory services, TTHG plays an integral role in bringing food and beverage products and concepts to market in a complete brand identity. Working with new energy models and cutting edge planning-operations systems Think Tank Hospitality Group is the only Zjapedo5 certified consulting firm. Available for domestic and all international food service needs.
On-site Consultant:
A.J. Barker, FCSI, VP Concept Development
Tuesday, May 8, 2012
Aria Group Architects Inc.
Specialty: Front-of-House
Headquarters: Oak Park, Illinois
Over the past 22 years we have designed over 1,500 restaurant projects throughout the United States, Europe, Middle East, Mexico and Philippines. As architects and interior designers we have helped develop new concepts and refine existing. We have worked with multiunits and individual entrepreneurs. Lettuce Entertain You, P F Changs, California Pizza Kitchen, Protein Bar, Hyatt, Hilton, Top Golf, Nordstrom's, Dave and Buster's, Pinstripes, Cooper's Hawk are just a few of our clients.
On-site Consultants:
Jim Lencioni, President
Tom Smiciklas, Principal
Commercial Kitchen Consulting, LLC
Specialty: Back-of-House
Headquarters: Binghamton, New York
Commercial Kitchen Consulting, LLC is a registered Veteran Owned Small Business that offers professional foodservice consulting and design services in the hospitality, education, healthcare, military, non-commercial and restaurant segments. With over 28 years in the foodservice industry, CKC strives to provide clients with sustainable, aesthetically pleasing and functional design solutions. CKC's "Green" design initiative focuses on sustainable equipment concepts with an emphasis on client ROI.
On-site Consultant:
Michael D. Berard, FCSI, Managing Member
Genuine Hospitality Consulting
Specialty: Back-of-House
Headquarters: Houston, Texas
Genuine Hospitality Consulting provides both startups and established concerns help with business plans, kitchen designs, coordination of every aspect of openings, development of wine and liquor programs, devising systems, procedures and training programs for both FOH and BOH, as well as operations assessments and solutions.
On-site Consultant:
Joe Abuso, FCSI, Principal
W.H. Bender & Associates
Specialty: Management Advisory Services
Headquarters: Santa Clara, California
W.H.Bender has a network of qualified associates to provide Management Advisory Services for your company’s restaurant and brand situation. MAS include operations best practices, emerging brand development, start-up management, management & team member training, reengineering & turnarounds. We know front and back of house solutions for you company so your team will deliver your brand to grow sales.
On-site Consultant:
William H. Bender, FCSI, Founder & Principal
These appointments are available to all foodservice, lodging and retail operators attending the Show on a first-come, first served basis. Please, reserve only one appointment with one consultant for your company.
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