Tools & Solutions

Easy-on-the-wallet activities see consumer spending spike

When good employees leave, ask if you can stay in touch

Don't wait until month's end to measure financial performance

General rules to follow when holding food

Metropolitan youth show spending power

Point of Sale Systems

Understand and manage your point of sale system with the National Restaurant Association's "8 Essential Elements" series for understanding POS systems and ownership.

Reduce your expenses, improve your operations and maximize your profitability with Full Course Business Solutions from the National Restaurant Association, Council of State Restaurant Associations, 40+ state restaurant associations and Heartland Payment Systems. Get a full suite of payment products from one source, including card processing, gift marketing, payroll services, tip management and check management.

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Suite of nutrition analysis services

From databases to full lab analyses, NRA partners MenuCalc (a FoodCALC product), Healthy Dining and Silliker provide a range of resources to help members analyze the nutrition content of their foods. The companies provide discounts for NRA members.

Best-in-class food safety training

ServSafe®: Food Safety Training and Certification is the most widely used program for food safety education, training and certification in the restaurant and foodservice industry. Discounted rates for National Restaurant Association members available through many state restaurant associations, or visit ServSafe.com for more information.

The new standard in responsible alcohol service training

ServSafe® Alcohol raises the bar on responsible alcohol service training and certification. Find out more about this flexible, real-world training solution, with practical knowledge and best-in-class resources.

E-mail marketing solutions

Fishbowl's on-demand marketing solutions for e-mail marketing, online ordering and online reservations address the restaurant industry's needs. Send personal communications, launch and track campaigns, foster one-to-one relationships with your guests. Increase loyalty, brand awareness and top-line sales. Association members get special pricing.

Talent Management Solutions

PeopleMatter provides online HR tools to help you hire, schedule and engage your workforce and inspire them to deliver exceptional customer service. For more information visit PeopleMatter.

Tools to Help You Grow Your Business

Qualifying American Express restaurant merchants now have a way to access cash with a simple financing solution, Express Financing. Competitively priced with no hidden fees and no personal guarantee, the new solution enables eligible restaurants to get cash financing within 3 business days of enrollment. Learn about eligibility requirements here.

A marketing tool, Market 3D℠, helps you target new customers by having a dedicated American Express consultant analyze aggregated customer data from your restaurant and help you tailor a campaign that meets your marketing objectives. Through December 31st, 2011, NRA members can continue to save 15% on a qualifying direct mail or search engine marketing campaign through Market 3D℠ with promo code NRA2011. Visit Market 3D℠ to learn more about this powerful tool, or call 1-800-235-5381 for the terms and conditions and to speak to a live representative.

Association members also get special pricing on a suite of insights tools from American Express Business Insights. These reports provide in-depth, actionable insights on consumer spending within your restaurant, at your competitors, and in the restaurant industry as a whole. By analyzing proprietary transaction data, American Express can help ensure your business strategy is based on actual diner behavior. Learn more about the NRA-discounted suite of insights tools.

Reach your customers with text messaging

CMSText offers National Restaurant Association members a fully managed text message marketing solution to help restaurateurs increase their customer base and sales volume. It's easy, it's convenient ... and text messaging works. Association members receive special pricing. Get started today by visiting www.cmstext.com.

Top performer tools — NEW!

Red Book Solutions helps drive performance to increase return on sales by providing a clear path to plan, practice and evaluate every day ... the proven habits of top performers! Now, the National Restaurant Association editions include critical ServSafe® information to help make managers perform better. Members receive 10% off.

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