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National Restaurant Association - 2016 Meeting Presentations

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Spring 2017 Conference Presentations

Breakout Session: Human Resources - You're Not Alone! Labor, Workforce, and Recruiting Tips for the Restaurant Industry
Victor Fernandez, executive director of insights and knowledge, TDn2K

Keynote Session: It's My Pleasure: The Impact of Extraordinary Talent and a Compelling Culture
Dee Ann Turner, vice president, corporate talent, Chick-fil-A

Breakout Session: Risk - Food Contamination Liability: Is Your Brand Prepared?
Justin Lavella, partner, Blank Rome

Breakout Session: Human Resources - Labor and Employment Policy under President Trump
Tammy McCutchen, principal, Littler Mendelson


Breakout Session: Risk - Cybersecurity Best Practices: Preparedness, Breach Response and Insurance Coverage
Jennifer White, associate, Hunton & Williams
Paul Tiao, partner, Hunton & Williams

Spring 2016 Conference Presentations

Sound the Alarm: Using Risk Intelligence to Protect your Brand
Ryan Long, director, global risk intelligence, McDonald's Corp.

Breaking Up is Hard to Do! How Red Lobster Became an Independent Restaurant
Tom Gathers, chief people officer, Red Lobster

Claims Fraud: Why It Should Matter to You
Eric Bushman, director, commercial insurance claims, special investigations unit, Liberty Mutual Insurance

Big Changes at the NLRB
Maury Baskin, shareholder, Littler Mendelson

Two Roadies and a Truck: Implementing Records Management in a Way that Balances Compliance, Cost and Culture
Matt McMahan, senior manager, business continuity and records, Texas Roadhouse

2015 Presentations

Keynote Address: The Difference: Lessons from Unexpected Places
Kat Cole, president, Cinnabon Inc.

Foodborne Illness, Employees and Your Restaurant: How They Interact
Pamela J. Ritz, MS, ARM, SPHR, CRM, president, Specialty Risk Management

ACA Implementation: 2015 Open Enrollment Lessons Learned and Employer Plan Offering Trends for 2016 and Beyond
Clinton Wolf, senior director, United Healthcare
Scott Morsch, area senior vice president, Gallagher Hospitality & Restaurant Group, Gallagher Benefit Services of California Insurance Services
Greg Bever, vice president of compensation and benefits, Dine Equity

Putting Out the Fire: Preparing Successful Property and Business Interruption Insurance Claims
Chris Brophy, senior managing director, FTI Consulting
Anthony Moraes, principal, Integro Insurance Brokers

Labor and Employment Issues in the Restaurant Business
Marcus Crider, partner, Waller Lansden Dortch & Davis, LLP
Stan Graham, partner, Waller Lansden Dortch & Davis, LLP

Doctor in the House
Don Bucklin, MD, ABPM, American Association of Medical Review Officers instructor, national medical review officer, U.S. HealthWorks

Claims Partnerships: Predicting, Avoiding and Mitigating Claims
Brian McDonough, human resources specialist, Synergy Restaurant Consultants
Alison Wagner, director, people services, Rubio's Restaurants Inc.
Heidi Bastien, director, risk management, Rubio's Restaurants Inc.

LIKE Millennials to WIN Millennials
Kathleen Wood, founder, Kathleen Wood Partners

Expensive Lessons in Safety and Loss Control
Scott Bertulis, vice president/senior risk control consultant, Willis Group
Lou Burke, manager, safety and loss control, El Pollo Loco Inc.

Washington and Beyond: What to Expect from the 114th Congress, the Administration and State Capitals
Michelle Neblett, senior director, labor and workforce policy, National Restaurant Association
Mike Whatley, manager, state and local affairs, National Restaurant Association

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