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National Restaurant Association - Restaurant Innovation Summit

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Events & Groups

Restaurant Innovation Summit


Conference Highlights  |  Agenda  |  Summit Venue  |  Special Events  |  Travel  |  Sponsorship


Register now for a summit filled with mind-expanding, profit-building insights into where restaurants are headed and advances you can apply today. Streamlined into an intense two days to fit your schedule, RIS 2018 takes place in the cool, industrial-edge The Empire Room, located in Dallas' trending Design District. Also included in the summit is the chance to connect, network and chill at select special events (think Dallas Cowboys AT&T Stadium!). Some events are first come only, so use the tech at your fingertips now to register, a great value at only $399 for National Restaurant Association members.

Join other innovation-focused senior to C-level leaders from restaurant categories including big brands, casual, fast-casual, family dining and quickservice to learn how to elevate the guest experience, maximize operations and stay ahead of trends in technology. 



Here's an inside look at why you should be at this year's most innovative event!



Tuesday, November 6

7:00 - 9:00 p.m. Welcome to Dallas Fly-In Reception & Election Night Watch Party
  Social, second floor of the W Dallas - Victory hotel

Wednesday, November 7

6:30 - 7:30 a.m.         RIS Run
  Meet in lobby of the W Dallas for a run/jog/walk on the nearby Katy Trail. 
8:30 a.m.                   Transportation to The Empire Room
  Meet outside the lobby of the W Dallas to board buses to event location.
Bus ride will be no more than 10 minutes.
8:30 - 9:15 a.m. Breakfast at The Empire Room
9:15 - 9:30 a.m. Welcome and Introductory Remarks
9:30 - 10:30 a.m. Keynote Presentation Presented by American Express:
  Using Gaming to Improve the Restaurant Experience
  In this session, McGonigal will highlight the gamification trends taking shape
in the restaurant industry, from loyalty apps for customers, tableside tech,
to employee-engagement programs. You'll discover how restaurants can look
to the gaming industry to inspire new ideas and approaches. 
10:30 - 11:15 a.m. State of the Restaurant Industry
  This eye-opening look at the state of the industry focuses on the latest
trends and technologies, and provides information to help you benchmark
your business.
11:15 - 11:30 a.m. Networking Break
11:30 - 11:45 a.m. Restaurants Strike Back: Using Tech to Tame Third Party Delivery
  Ignite Presentations, Part I
11:45 - 12:30 p.m. Where Digital Payment is Heading
  Digital payment technology is already changing the world’s payment
landscape. This session will highlight data and trends in the digital payments
and loyalty space, including timely insights about popular peer-to-peer payment platforms.
12:30 - 1:30 p.m. Food Truck Lunch
  Patio, The Empire Room
1:30 - 1:45 p.m. Restaurants Strike Back: Using Tech to Tame Third Party Delivery
  Ignite Presentations, Part II
1:45 - 2:30 p.m. "C" What's New
  Get to know the day-to-day concerns, critical responsibilities and lessons
learned of the newest “C” in the suite: our industry’s Chief Digital Officers,
charged with securing a digital-first approach to a restaurant’s front and
back of the house. Presented by experienced CDOs.
2:30 - 3:00 p.m. Networking Break
3:00 - 3:15 p.m. Restaurant Strike Back: Using Tech to Tame Third Party Delivery
  Ignite Presentations, Part III
3:15 - 4:00 p.m. Kiosk Design UX, CX and You
  Get clear guidelines for designing kiosks around user and customer needs —
essential for delighting your customers, increasing sales, and making sure
your investment pays off.
4:00 - 4:45 p.m. Follow the Tech Money
  See where the smart money in technology investment is headed, a sure
indication of which innovations will be available to your business in the near
future. An investment-focused panel discussion.
4:45 - 5:00 p.m. End of the Day Remarks
5:00 - 7:00 p.m. Restaurant Innovation Summit Reception Presented by American Express
  The Empire Room
6:00 p.m. Transportation to the W Dallas begins
  Second bus departs for the W Dallas at 6:30 p.m.
  Last bus departs for the W Dallas at 7:10 p.m.
7:30 - 11:00 p.m.       Exclusive Field Trip to Dallas Cowboy's AT&T Stadium
  Limited to the first 50 registrants! Click here to learn more. 
  Attendees will re-board bus at the W Dallas to AT&T Stadium and be returned to
the hotel at the end of the event.

Thursday, November 8

7:00 - 7:45 a.m.        RIS Rise Yoga
                 Meet on the roof/pool deck of the W Dallas for sun salutations and stretching.
8:30 a.m.                  Transportation to The Empire Room
  Meet outside the lobby of the W Dallas to board buses. Buses will
accommodate luggage storage for both those utilizing the RIS bus
service to DFW or Love Field later in the day and for those who are not. 
8:30 - 9:00 a.m. Breakfast at The Empire Room
  Enjoy a selection of breakfast food trucks on The Empire Room's outdoor patio. 
9:15 a.m. Welcome Back!
9:15 - 10:00 a.m. Robot, Where's My Milkshake?
  Join this fireside chat with The Future of Work author Darrell West
on how automation — especially robots — are about to transform society,
economy, politics, restaurant operators, our industry’s workforce, and
possibly your business.
10:00 - 10:45 a.m. Blockchain in the Kitchen
  At last! Get a truly comprehensible explanation of the technology behind
Bitcoin, along with the 100% sourcing transparency that blockchain offers,
and opportunities for restaurant operators to put it to work in their own
supply chain.
10:45 - 11:00 a.m. Networking Break
11:00 - 11:30 a.m. What Gen Z Wants
  Because you either target next-gen customers or perish, hear firsthand
from Generation Z (18-22 year-olds) their views on the role of restaurants
in their lives, what’s important to them, what they see ahead, and best
practices for winning their business. An interactive session with members
of Gen Z, along with Gen Z experts.
  Panel moderated by: 
11:30 - 12:00 p.m. TED Talk about The Coming 5G Revolution and What Restaurants Need to Know
  The 5G network will enable an amazing transformation that has the
potential to alter how we experience everything. The promise of 5G on
speed, latency and compute solutions will change how the restaurant
industry interacts with customers.
12:00 - 1:30 p.m. Lunchtime Table Topic Session
  The RIS lunchtime roundtable discussions are as much about learning
from peers as they are about networking with them. Grab your lunch and
participate in two roundtable discussions that grab your attention. 
1:30 - 2:15 p.m. On The Rise: Alternative Proteins and Plant-Based Menu Innovations
  Explore the potentially growing impact of plant-based and alternative
proteins on restaurant menus and our industry, as foreseen by Nestle’s
estimate that already 87% of Americans consume plant protein and
two-thirds of them do so once a week.
2:15 - 3:00 p.m. Reimagining the Restaurant Experience in Virtual and Assisted Reality
  Get ready to be launched into the fantastical future of dining. Jinsoo An
will walk us through his work to reimagine eating through the use of virtual
reality in what he calls "computational gastronomy." Restaurants may never
be the same. 
3:00 - 3:15 p.m. Closing Remarks
3:30 p.m. Complimentary RIS Shuttles to Dallas-Ft. Worth (DFW) and Love Field (DAL)



The Empire Room
1225 N. Riverfront Blvd.
Dallas, TX 75207 


Forget stuffy ballrooms. RIS 2018 takes place at the center of sleekness, The Empire Roomrecognized as one of the best venue selections located in Dallas' aptly named Design District. Look for a fresh take on everything - including Dallas' hottest food trucks right on the patio. There's also a new, purposefully thoughtful approach to on-site sponsors - this year limited to only a small number of key supporters.

Transportation to and from the W Dallas - Victory hotel will be provided.



Exclusive Field Trip to the Dallas Cowboys AT&T Stadium
Limited to the first 50 registrants!

The first 50 RIS 2018 registrants who opt to join us at this evening event will head to AT&T stadium, known for its cutting-edge technology and in-person fan experience. Enjoy a drinks-and-dessert reception in the Cowboys' locker room, and a foodservice and technology tour and time on the field at the 50-yard line for pictures and football passes. Transportation will be provided to and from the W Dallas - Victory hotel.

Welcome to Dallas Fly-In Reception & Election Night Watch Party
Tuesday, November 6 at the W Dallas - Victory hotel

You'll have an opportunity to speak with a member of the National Restaurant Association Government Affairs staff, on hand to discuss what the week's 2018 mid-term election results mean for the restaurant industry. 

RIS Run & RIS Rise
Wednesday, November 7 and Thursday, November 8

Wake up on the right foot with our new morning RIS Run on the famous nearby Katy Trail and RIS Rise Yoga Session at the W Dallas - Victory hotel roof and pool deck.



W Dallas - Victory Hotel
2440 Victory Park Lane
Dallas, TX 75219


RIS18_icon_dividers_Payment-(1).png   SPONSORSHIP

Registration is open to restaurant operators and those who work for restaurant or hospitality companies. If you are a product or service provider, you are welcome to attend the Restaurant Innovation Summit as a sponsor. For 2018 sponsorship opportunities, please contact Nina Mercado at 202-973-3968 or nmercado@restaurant.org.











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