Supply Chain Management

Network with leading restaurant supply-chain professionals.

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About the Supply Chain Management Group

The Supply Chain Management Executive Study Group is a community of restaurant and hospitality supply chain professionals who meet twice a year for a spring and fall conference. Built and managed by a committee of restaurant supply chain operators, the conference agenda topics and speakers are chosen based on operator feedback to ensure everything you learn can be implemented into your day-to-day responsibilities.
 

Attendance Policy

Attendance at our bi-annual conference is open to restaurant operators and those who work for restaurant or hospitality companies. Consultants who are neither restaurant operators nor suppliers can attend under the consultant category. Product or services providers must sponsor the conference in order to attend. Questions? Contact Lo Mittelbronn, Supply Chain Management Program Director.

Agenda

When booking your flight, please note that the Welcome Reception & Dinner will begin at 6:30 p.m. on Tuesday, October 22 and the conference will adjourn at 4:45 p.m. on Wednesday, October 23.

Tuesday, October 22

3:00 – 6:30 p.m. Registration Open
Location: Regency Foyer T

6:30 – 9:30 p.m. Welcome Dinner
Location: Regency Foyer T – V
Wednesday, October 23
7:45 – 8:45 a.m. Breakfast
Location: Regency Ballroom V
 
8:45 – 9:05 a.m. Conference Welcome
Location: Regency Ballrooms T – U
Speaker: Charlie Lousignont, Senior Vice President, Chief Supply Chain Officer, Brinker International
 
9:05 – 10:00 a.m. Keynote Address: Never Fly Solo
Flying solo? You might think so. But take a good look around ... you have support staff. You have managers. You have suppliers and distributors. And you have colleagues, family members and significant others. By placing your trust in those around you—you can overcome obstacles, adapt to change, and achieve success during adverse times. By placing your trust in your Wingmen and by being a Wingman to others, there is no mission you can’t complete.  Through captivating stories, business lessons, and high energy video, Waldo will take you on an unforgettable journey of high performance and excellence in extremely competitive and demanding environments.
 
Location: Regency Ballrooms T – U
Speaker: Lieutenant Colonel Waldo Waldman, New York Times Bestselling Author, Business Leader, and Decorated Fighter Pilot
 
10:00 – 10:30 a.m. The Age of Turbulence – A Global Macro Outlook
The end of great modernization. From a savings glut to a savings squeeze. Higher rates, higher inflation and greater volatility. Tariffs, election risks and Brexit.
Location: Regency Ballrooms T – U
Speaker: Vincent Deluard, Global Macro Strategist, INTL FCStone Inc.
 
10:30 – 11:05 a.m. Networking Break    
Location: Regency Ballroom Foyer
 
11:05 – 11:40 a.m. Morning Concurrent Breakout Sessions – Select One
 
Walking the Tightrope of Promotional Inventory Management
Don't run out and don't have too much left over. Okay, so how do we do that? Stop by and listen in on ways to manage the crazy world of promotional inventory management. We will share ideas for better planning and execution. You will walk away with templates you can implement in your own organizations.
Location: Celebration 1
Speaker: Krista Pohlman, Vice President, Program Management, Quality Supply Chain Co-op, Inc.
 
Cost of Visibility: Building a Better Model for Quantifying Visibility Investments
While costs of creating and maintaining visibility in the foodservice supply chain are often easy to quantify and track, costs resulting from a lack of visibility are often not well understood and quantified.  IFMA’s Supply Chain Optimization Board identified the need to create a model that enables foodservice organizations to better quantify costs resulting from a lack of visibility and build a more accurate ROI for visibility initiatives. Join us in this breakout session to learn more about this important industry initiative and how the cost of visibility model could be applied within your organization.
Location: Celebration 2
Speakers: Jordan Lee, Principle Team Leader, Supply Chain Technology Integration, Chick-fil-A, Inc.
Charlie McConnell, Senior Director, Insights & Best Practices, International Foodservice Manufacturers Association
Steven Rodgers, Vice President of Business Development – Analytics/Supply Chain/Promotions, HAVI Global Solutions LLC
Morgan Swink, Professor, Eunice and James L. West Chair of Supply Chain Management and Executive Director, Supply and Value Chain Center – Neeley Business School, Texas Christian University
 
What’s In Store for Restaurants In 2020 and Beyond
Join Joe Pawlak, managing principal at Technomic, as he uses market research to identify over-arching trends and industry disruptors that will change foodservice in the years ahead. This session will help you have a better understanding of future challenges and opportunities due to economic and industry shifts and provide guidance on how to respond appropriately.
Location: Celebration 3
Speaker: Joe Pawlak, Managing Principal, Technomic
 
11:45 – 12:20 p.m. Morning Concurrent Breakout Sessions Repeat– Select One from Above
 
12:20 – 1:10 p.m. Lunch
Location: Regency Ballroom V
 
1:10 – 1:45 p.m. Afternoon Concurrent Breakout Sessions – Select One
Essential Negotiation Skills
We all negotiate on a daily basis.  Join us for a breakout session that will sharpen your negotiation skills so you can deliver sustainable results that create win/win relationships. Whether you are buying or selling, this can’t-miss session will help you prepare, develop your strategy and deliver success to both sides of the table. 
Location: Celebration 1
Speaker: Kristi Kingery, Senior Director, Supply Chain, Brinker International
 
Careers in Supply Chain
In this interactive session, gain insight from seasoned supply chain management executives and hear their accounts on what’s essential to navigate a career in the ever-evolving world of supply chain. Learn valuable tools to advance your career in this complex, collaborative and challenging discipline and how to leverage your skill-set into other roles within the Restaurant and Food Service industries. This session will also address how to succeed beyond a “Purchasing” capacity into a higher-level position within “Supply Chain Management.”
Location: Celebration 2
Speakers: Anissa Mandell Chance, Vice President of Distribution & Logistics, Focus Supply Chain
Mike Ledford, Senior Director, Supply Chain – Supply Continuity, Chick-fil-A, Inc.
 
Emergency Preparedness / Crisis Management
Location: Celebration 3
Speaker: Steve Pattison, Chief Financial Officer and Vice-President, Business Analysis and Risk Management, Restaurant Services, Inc.
 
1:50 – 2:25 p.m. Afternoon Concurrent Breakout Sessions Repeat – Select One from Above
 
2:25 – 3:00 p.m. Networking Break
Location: Regency Ballroom Foyer
 
3:00 – 3:15 p.m. The DRIVE-Safe Act: A Legislative Remedy for the Long-Term Driver Shortage
Although the last year has brought a temporary reprieve from the critical shortage of long-haul truck drivers seen in 2017-18, the problem is a long-term demographic one which can only be solved by the entry of younger drivers into the profession. The DRIVE-Safe Act attempts to address the issue through the creation of employer apprenticeship programs.
Location: Regency Ballrooms T – U
Speaker: M. Scott Vinson, J.D., CAE, Vice President, Government Relations, Food & Energy Policy, National Retail Federation
 
3:15 – 3:45 p.m. Smarter Food Safety – Progression to Prevent the Next Crisis 
How can we transition from reactive thinking about food safety today (HACCP, FSMA, GFSI, etc.) to a smarter approach (people led, consumer focused, risk based and technology driven) which can help us make progress before the next crisis and be proactive and eventually predictive. 
Location: Regency Ballrooms T – U
Speaker: Steven A. Lyon, Food Safety, Field Operations Services, Chick-fil-A, Inc.
 
Shaping Your Packaging Strategy in Today’s Food-on-Demand Environment
No doubt our industry is going through a transformation at every corner. Consumers’ demand for convenience combined with an overarching need to minimize the impact on the planet puts packaging front and center as a major disruptor. In this session, we will provide a perspective on what to look out for when it comes to legislative trends and share key influencers and considerations when forming your company’s unique packaging strategy.
Location: Regency Ballrooms T – U
Speaker: Steven Rodgers, Vice President of Business Development – Analytics/Supply Chain/Promotions, HAVI Global Solutions LLC
 
3:45 – 4:40 p.m. Keynote Address: Off Balance on Purpose
What if instead of resisting uncertainty, we leaned into it? And what if rather than bringing our “work-self” to the office, we brought 100% of who we are? During his closing keynote presentation, Dan Thurmon will excite conference attendees with an interactive performance while giving permission to have a multi-dimensional view of success that incorporates quality health, strong relationships, and meaningful contributions all while leaning into uncertainty with authority and confidence.
Location: Regency Ballrooms T – U
Speaker: Dan Thurmon, World Renowned Hall of Fame Speaker
 
4:40 – 4:55 p.m. Closing Remarks
Location: Regency Ballrooms T – U
Speaker: Beth Medford, Digital Transformation & Technology, Chick-fil-A, Inc.

 

Speakers

waldo-waldman-headshot
 

Opening Keynote

Lt. Col. Waldo Waldman, Decorated Fighter Pilot, NYT Bestselling Author & Speaker

Flying solo? You might think so. But take a good look around... you have support staff. You have managers. You have suppliers and distributors. And you have colleagues, family members and significant others.

By placing your trust in those around you—you can overcome obstacles, adapt to change, and achieve success during adverse times. By placing your trust in your Wingmen and by being a Wingman to others, there is no mission you can’t complete.

Through captivating stories, business lessons, and high energy video, Waldo will take you on an unforgettable journey of high performance and excellence in extremely competitive and demanding environments.

headshot-of-dan-thurmon
 

Closing Keynote

Dan Thurmon, World Renowned Hall of Fame Speaker

A common challenge among executives is how to help their employees bring more energy to work and not only embrace change but see it as an opportunity to lead. Dan believes the reason people struggle with change is that they believe they have to compartmentalize their life and keep everything in balance.d high energy video, Waldo will take you on an unforgettable journey of high performance and excellence in extremely competitive and demanding environments.

But What if We Lived Off Balance on Purpose?
What if instead of resisting uncertainty, we leaned into it? And what if rather than bringing our “work-self” to the office, we brought 100% of who we are?

During his closing keynote presentation, Dan will excite conference attendees with an interactive performance while giving permission to have a multi-dimensional view of success that incorporates quality health, strong relationships, and meaningful contributions all while leaning into uncertainty with authority and confidence.

Pricing

National Restaurant Association Member*: $199
Non-Member: $299
 

Consultants: We recognize the role third party supply chain organizations play in our industry and are extending the ability for consultants to register as operators. Choose the Operator--Member or Operator--Non-Member category when registering and please restrict your organization's attendees to those in supply chain roles -- procurement, logistics, quality assurance, etc. 

*Sending a team? National Restaurant Association members receive a discount on registration. If you're sending your team, contact membership@restaurant.org to add their names and email addresses to your company roster to ensure they receive the member rate.

Operator cancellation policy: Cancellations received by 11:59 p.m. ET on August 20, 2019 will be fully refunded. Cancellations between August 21 and September 25, 2019 will be assessed a 50% administration fee. Cancellations after September 25 will not receive a refund.

Conference Hotel

hyatt-regency-orlando-grotto-pool
The conference is being held at:
Hyatt Regency
9801 International Drive
Orlando, FL 32819
(407) 284-1234
 
Room Rate: $259/night + tax
Room Block Deadline: Thursday, October 3rd
 

Registration for the conference does not guarantee you a room reservation; you are still required to make your own reservation via your registration confirmation email. Please register for the conference before you make your room reservation.

Sponsors

Product and service providers are allowed to attend only as sponsors. Our sponsorships are sold out for this year; please contact Lo Mittelbronn if you are interested in becoming a sponsor in 2020. 

THANK YOU TO OUR PLATINUM SPONSORS


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