Tech & Innovation

Top Articles

April 15, 2019
Research chief Hudson Riehle offers State of the Industry

Our Senior Vice President of Research & Knowledge, discusses how he expects business to perform throughout 2019.

April 8, 2019
Association releases 2019 State of the Restaurant Industry report

The report identifies and analyzes the positive impacts and potential challenges coming in both tableservice and limited-service restaurants.

October 9, 2018
Your essential restaurant POS outage checklist

5 things to do when the connection goes down.

August 20, 2018
Restaurants and GDPR: What you need to know

What do restaurants need to know about the General Data Protection Regulation? Read the FAQs here.

July 11, 2018
Big data and the restaurant industry: The only way to compete

When you use big data you can ensure you’re the restaurant winning in the competitive restaurant landscape.

January 5, 2018
How important is innovation to you?

Recently, we asked industry execs how they innovate at their businesses. They weighed in on how it helps drive sales.

November 30, 2017
Grubhub COO delivers some food for thought

Stan Chia met up with us at our recent Restaurant Innovation Summit, where he talked about the future of restaurant dining and online/mobile food ordering. Here's what he said.

July 25, 2017
Going mobile: Restaurant guests phone it in

Nearly nine in 10 smartphone users look up restaurant locations, directions or hours before choosing their dining destination, our new research finds.

April 26, 2017
To use or not use technology: That's the question

Our new research finds that consumers expect technology to be part of their dining experience, but  the human element is still important to them.

January 31, 2017
How Wingstop incorporated chatbots into its ordering

Learn how Conversable, a one-on-one “conversation platform” was integrated into Wingstop's  social ordering platform.