• Home
    Home We Serve America's Restaurants Representing nearly 500,000 restaurant businesses, we advocate for restaurant and foodservice industry interests and provide tools and systems that help members of all sizes achieve success.
  • Foundation
    Foundation Building & Retaining Talent The NRAEF is focused on developing a stronger workforce and building the next generation of industry leaders through education, scholarships and community engagement.
  • Show
    Show May 18-21, 2019 As the international foodservice marketplace, the National Restaurant Association Show provides unparalleled opportunities for buyers and sellers to come together, conduct business and learn from each other.
  • ServSafe
    ServSafe Minimize Risk. Maximize Protection. For over 40 years, ServSafe® training programs have delivered the knowledge, leadership and protection that have earned the trust and confidence of business leaders everywhere.

National Restaurant Association - Online Reviews: The New Word of Mouth

Skip to navigation Skip to content

Manage My Restaurant

Email Print

Online Reviews: The New Word of Mouth

OnlineReviews_125x160.jpgDownload User Guide
With so much riding on your online reputation, it’s important to understand the ins-and-outs of online reviews – the new word of mouth.

This guide is designed to help you optimize your presence on review sites. We’ll provide tips on everything from how to harness the marketing power of review sites to how to deal with dreaded negative reviews. We’ve gone to the review sites themselves, as well as to restaurants leveraging this new medium, for answers to some of your most pressing questions.

To download the full User Guide, please select your membership type.
Members Non-Members



▲ Back to Top

We're glad you're here!®

® 2012-2017 National Restaurant Association. All rights reserved.

2055 L St. NW, Suite 700, Washington, DC 20036
(202) 331-5900 | (800) 424-5156