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National Restaurant Association - Job trainers get peek at competency model

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Job trainers get peek at competency model

The National Restaurant Association and its educational foundation recently talked to workforce-development leaders about career prospects in the foodservice industry and how best to train and place candidates within its workforce.

Steve Kramer, the NRAEF’s vice president of communications and external affairs, and Sara Anderson, a workforce development manager for the NRA, spoke at the National Workforce Investment Boards Forum in Washington, D.C. They introduced the leaders to the restaurant industry’s new “Food and Beverage Service Competency Model,” a tool that career development personnel can use to train Americans and help place them in jobs. Kramer said the competency model is the first of its kind for the restaurant industry and helps a wide range of people understand the skill sets and competencies needed to succeed in the foodservice sector.

“This model helps job trainers and others understand what skills employers are looking for,” he said. “Anyone who is interested in pursuing a career in restaurants or foodservice can use this model to help work toward their goals.”

Work on the competency model began last June and the NRAEF introduced it in January Funded by the NRAEF, the ACT Foundation, the Bill & Melinda Gates Foundation, the Lumina Foundation for Education and the Joyce Foundation, it included extensive input from industry leaders, including restaurant owners and operators, senior restaurant-company executives and HR officers.

“This competency model is a game-changer for our industry,” Kramer said. “We are now among a series of American industries that have a systematic and cohesive way of looking at how to build a great workforce.”

Learn more about the NRAEF’s industry competency model here.

Pictured top right: The foodservice industry's first-ever competency model was the center of discussion at this year's forum.

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