Home / Reopening design strategies: Rebuild trust through visibility
While people are eager to visit restaurants again, many are concerned about COVID-19 exposure; building their trust will rebuild your business.
The keys to rebuilding the business you lost during the pandemic shutdown are visibly letting people know you’re open for business again and communicating the steps you’re taking to keep them safe from the coronavirus.
The more you can do to reassure your customers that you take COVID-19 and their safety seriously, the more likely they’ll dine on-premises.
Put your new safety policies and procedures on display, if possible, to reassure customers.
Work with your municipality and health department to claim outdoor space adjacent to your restaurant.
For more information, consult these resources:
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