Here's what you can do if you are cited during a health inspection:

  • Fix critical violations during the inspection when and if possible (e.g., temperature issues, cross-contamination issues, sanitizing solution, etc.).
  • Review the inspection report and correct all noted deficiencies. Inform your employees of the violations and explain their importance. Determine why each violation occurred so you can try to avoid it in the future.
  • If you don't understand the violation, ask the health official to explain. Remember to not be confrontational; your health inspector should be your ally.
  • If you disagree with the inspector's findings, you can appeal the decision later. Typically, this involves calling the health department and talking with the inspector’s supervisor.

For a variety of resources to improve food safety in your restaurant, learn more about ServSafe food safety certification opportunities.