Business Operations

Recent Articles

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February 21, 2020

8 ways to onboard new hires so they want to stay

At our HR & Risk and Safety Conference, hiring/recruiting expert Mike Bensi explained how good onboarding impacts employee retention.

February 11, 2020

Do you love your point of sale?

With Valentine’s Day approaching, love is in the air. But if you’re not in love with your point of sale because it’s unreliable and hard to deal with, it’s time for a change.

January 27, 2020

8 steps closer to zero waste in restaurants

Environmental concerns are top-of-mind for the more than 600 American Culinary Federation chefs surveyed for the What’s Hot 2020 culinary forecast.

January 27, 2020

Delivering restaurant wins on Super Bowl Sunday (and Monday)

The week prior to the big game is prime time to remind customers that you're offering great food and deals.

January 23, 2020

Job drivers that motivate Gen Z

Your incoming workforce wants to climb the ladder. Do you have a ladder?

January 21, 2020

How do you create a culture of safety at your restaurant? Here are 8 ways

When an employee at your restaurant is injured, everyone gets hurt, including the business owner. Building a culture of safety is key to reversing the trend.

December 16, 2019

5 ways to rev up your gift-card game

The time is right to boost your restaurant gift-card sales. Our new research shows gift cards are all-around crowd pleasers — the perfect planned or impulse buy.

December 3, 2019

Getting on the map with tourists

How to stand out when tourists come looking for a taste of your town.

November 19, 2019

Good benefits attract and keep restaurant employees

Full-timers especially are looking for a full plate of benefits. Tiered health-care plans, tuition reimbursement, even tattoos are in the offing.

November 13, 2019

Minority share of population increases by 2030

Inclusion will help drive profitability and relevance for restaurants committed to diversity.