Always Ready: Public Safety

Restaurants are welcoming places, but operators, employees, and guests can face public safety challenges with little warning—from altercations and break-ins to robberies, assaults, and active threats. Knowing how to respond can help protect people and businesses when the unexpected happens. 

The National Restaurant Association’s Always Ready: Public Safety guide offers practical guidance to help restaurants reduce risk, prepare employees, respond with confidence, and recover safely after an incident. It draws on information and best practices from the U.S. Federal Bureau of Investigation, U.S. Department of Homeland Security, the Association’s ServSafe training program, and industry-recognized security experts. 

Guidance includes: 

• Preparing before an incident occurs, including identifying vulnerabilities, strengthening facility security, and training employees 
• Responding in the moment, with clear emergency protocols that prioritize life safety and coordination with first responders 
• Recovering after an event, by supporting employees and guests, documenting what happened, communicating carefully, and restoring operations safely 

No business can eliminate every threat, but planning, training, and clear procedures can help restaurants make safer decisions when seconds matter. 

Download your copy now!