Navigating Customer Data Policy: What Restaurants Need to Know

Customer data plays an increasingly important role in how restaurants operate, from digital ordering and loyalty programs to marketing and personalized offers. At the same time, policymakers, regulators, and litigants are paying increased attention to both how businesses collect and safeguard customer information and how that information is used in business operations.

Join the National Restaurant Association for an in-depth discussion on the evolving policy landscape surrounding customer data. Paul Martino a Partner at Hunton Andrews Kurth LLP & General Counsel at the Main Street Privacy Coalition will join Aaron Frazier and Walt Mullon of the National Restaurant Association to break down developments in data privacy legislation, emerging litigation, growing scrutiny of certain data use practices, and the policy debates shaping proposals at both the federal and state levels.

Designed for restaurant owners, operators, member company executives, government affairs professionals, state restaurant associations, and advocacy partners, this webinar will provide practical insights into the issues policymakers are targeting, where legal risks are emerging, and what restaurants should be watching as the policy environment continues to evolve.

Key Takeaways

• Understanding the difference between data privacy and data use policy: An overview of the distinct policy debates surrounding how customer information is collected, protected, and used, and why that distinction matters for restaurants.
• Where legal and policy risks are emerging: Insight into current litigation, regulatory activity, and legislative proposals affecting customer data practices.
• What's happening in Washington and across the states: A look at state and federal efforts focused on privacy requirements, data governance, and other proposals affecting the use of customer information.
• How customer data policy could affect restaurant operations: A discussion of current and emerging issues, including compliance considerations, operational impacts, and areas policymakers may focus on next.

*Please note: After this webinar takes place, it will be available for on demand viewing. Please register even if you cannot attend the live presentation. You will receive a link to the on demand presentation where you can watch at your leisure.